JCPenney

4.2
1409 reviews

Business Details

1200 N Happy Valley Rd, Nampa, ID
83687, United States
(208) 442-5511

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Nampa, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1200 N Happy Valley Rd, Nampa, ID
83687, United States

Hours

Reviews

4.2
1,409 reviews
5 stars
756
4 stars
359
3 stars
139
2 stars
72
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about rude employees and poor service, particularly in the jewelry and salon departments.

Store Cleanliness

The store was frequently noted as clean and well-maintained, contributing positively to the shopping experience.

Product Selection

Customers appreciated the variety of clothing and good sales, but some expressed disappointment over limited stock and size availability.

Checkout Experience

Long lines and insufficient cashiers during peak times were a common frustration, leading some customers to leave without making purchases.
  • BH
    Betty Harrison
    3 days ago
    5.0
    Love the store. Purchased several items. Staff friendly and courteous. Store very organized and clean.
  • CG
    Carolyn Grover
    Jan 26, 2026
    4.0
    They have a good variety of clothing for all of the family. They have a hair salon and a photo shop
  • JW
    Jeannette Wilson
    Jan 24, 2026
    5.0
    Great customer service.
  • WM
    William Malone
    Jan 4, 2026
    5.0
    Always great selection, service and prices!! Period
  • ER
    Erick Reed
    Dec 15, 2025
    1.0
    Just over a week away from Christmas. There are long lines at each of the registers and they only have ONE cashier at each register. I just left all my items and went to another store. This place will be closing down soon with this type of Horrible management during the holidays.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: