Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Idaho Falls, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
884 reviews
5 stars
447
4 stars
252
3 stars
111
2 stars
34
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Product Selection
Customers appreciate the variety of clothing and home goods available, but some express disappointment in the limited selection, particularly in specific categories like big & tall.
Sales and Deals
Many customers enjoy the sales and discounts offered, often finding great deals, although some feel that the quality of sales has declined.
Store Condition
The store is generally described as clean and well-organized, but some customers noted issues with clutter and a lack of staff availability.
Online Shopping Issues
Several customers reported problems with online orders, including receiving incorrect items, leading to frustration with the online shopping experience.
- MMMarilee MillerNov 14, 20255.0To pick up a ring we had sized. The lady at the counter was so nice. She helped us and gave us advice on future adjustments. It was a great experience.
- KFKayli FullerOct 24, 20254.0This is a really big store and has a big selection of clothes, home goods, shoes, luggage, and bedding. They have a makeup section and a hair salon. When I was there, they were doing BOGO for their pink clearance tags and I got some pretty good deals. They have some pretty good options for more formal wear. They also have a lot of fittings rooms around the store
- CBCraig BrainardSep 16, 20255.0It was like getting in a time machine. We took our son to get a haircut and bought a shirt. Someone once told me that a scratch ticket was a better investment than a JC Penney gift card. I'm glad they were wrong.
- SSSterling SchurrSep 2, 20252.0Bought the wrong pants and removed the tag while trying them on. When I tried to return them, I was denied because of the tag (I still had it in the bag). Nobody told me about this policy when purchasing nor is it posted anywhere it would be reasonably seen. They did find the time to offer me a credit card three whole times when I bought them though. Not really getting the vibe that they want me to come back all that much
- LNL. Ben Smith (NukkinFuts5150)Aug 26, 20255.0Store manager was amazingly helpful to me and a couple of questions, requests that I had that day. Just transferred to let us know, Hillary(?) you are AMAZING and thank you
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Idaho Falls?
JCPenney in Idaho Falls offers a wide range of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of JCPenney in Idaho Falls?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney Idaho Falls offer curbside pickup or in-store shopping options?
Yes, JCPenney offers both curbside pickup and in-store shopping for customer convenience.
Is the JCPenney Idaho Falls store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms to accommodate all customers.
What payment methods are accepted at JCPenney in Idaho Falls?
JCPenney accepts American Express, Discover, MasterCard, Visa, checks, and debit cards. Cash payments are not required exclusively.
Where is the JCPenney store located in Idaho Falls?
The store is located inside the Grand Teton Mall at 2320 E 17th St, Idaho Falls, ID 83404.
How can a visitor use nearby points of interest when visiting JCPenney Idaho Falls?
Visitors can shop at JCPenney inside Grand Teton Mall and also explore nearby stores like Kay Jewelers, Bath & Body Works, and Victoria’s Secret. For dining, places such as Jamba Grand Teton Mall and Sbarro are conveniently nearby.
Is there a convenient place to get a beauty treatment near JCPenney Idaho Falls?
Yes, Trendy Nails and MasterCuts salons are located near JCPenney for nail and hair care services.
Are there sporting goods stores near JCPenney Idaho Falls?
Yes, Fanzz and Pro-Image are sporting goods stores located near JCPenney where customers can shop for sports-related items.
Can customers find children’s clothing and accessories near JCPenney Idaho Falls?
Yes, nearby stores like Justice and Claire’s offer children’s clothing and fashion accessories, making it easy for families shopping at JCPenney to also find these items locally.