Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Idaho Falls, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
888 reviews
5 stars
449
4 stars
252
3 stars
112
2 stars
34
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Selection
Customers noted a lack of variety in certain sections, particularly in big & tall men's clothing, and some expressed disappointment with the overall inventory.
Store Experience
The store's cleanliness and organization received positive remarks, but there were complaints about the layout being confusing and some areas being messy.
Sales and Pricing
Many customers appreciated the sales and competitive pricing, although some felt that the deals were not as good as in the past.
- PRPreacher Owner Rezervation RecordsDec 9, 20251.0Horrible customer service, refused to help and makes me wonder no wonder why the going out of business. Refused to give me my money back for 2 weeks. HORRIBLE!!!!
- AVale vic vazNov 27, 20255.0Todo para los regalos de fiesta de navidad y año nuevo..
- MMMarilee MillerNov 14, 20255.0To pick up a ring we had sized. The lady at the counter was so nice. She helped us and gave us advice on future adjustments. It was a great experience.
- KFKayli FullerOct 24, 20254.0This is a really big store and has a big selection of clothes, home goods, shoes, luggage, and bedding. They have a makeup section and a hair salon. When I was there, they were doing BOGO for their pink clearance tags and I got some pretty good deals. They have some pretty good options for more formal wear. They also have a lot of fittings rooms around the store
- CBCraig BrainardSep 16, 20255.0It was like getting in a time machine. We took our son to get a haircut and bought a shirt. Someone once told me that a scratch ticket was a better investment than a JC Penney gift card. I'm glad they were wrong.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Idaho Falls?
JCPenney in Idaho Falls offers a wide range of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of JCPenney in Idaho Falls?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney Idaho Falls offer curbside pickup or in-store shopping options?
Yes, JCPenney offers both curbside pickup and in-store shopping for customer convenience.
Is the JCPenney Idaho Falls store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms to accommodate all customers.
What payment methods are accepted at JCPenney in Idaho Falls?
JCPenney accepts American Express, Discover, MasterCard, Visa, checks, and debit cards. Cash payments are not required exclusively.
Where is the JCPenney store located in Idaho Falls?
The store is located inside the Grand Teton Mall at 2320 E 17th St, Idaho Falls, ID 83404.
How can a visitor use nearby points of interest when visiting JCPenney Idaho Falls?
Visitors can shop at JCPenney inside Grand Teton Mall and also explore nearby stores like Kay Jewelers, Bath & Body Works, and Victoria’s Secret. For dining, places such as Jamba Grand Teton Mall and Sbarro are conveniently nearby.
Is there a convenient place to get a beauty treatment near JCPenney Idaho Falls?
Yes, Trendy Nails and MasterCuts salons are located near JCPenney for nail and hair care services.
Are there sporting goods stores near JCPenney Idaho Falls?
Yes, Fanzz and Pro-Image are sporting goods stores located near JCPenney where customers can shop for sports-related items.
Can customers find children’s clothing and accessories near JCPenney Idaho Falls?
Yes, nearby stores like Justice and Claire’s offer children’s clothing and fashion accessories, making it easy for families shopping at JCPenney to also find these items locally.