Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Boise, ID location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,564 reviews
5 stars
839
4 stars
382
3 stars
201
2 stars
51
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, citing rudeness and unhelpfulness, particularly during return processes.
Product Selection
Customers appreciated the variety of clothing and home goods available, but some noted a lack of current styles and issues with sizing.
Sales and Discounts
Positive feedback highlighted good sales and discounts, although some customers experienced issues with coupon validity.
Store Experience
Several reviews mentioned long wait times at checkout and difficulty finding staff for assistance, leading to frustration.
Hair Salon Services
Mixed reviews on salon services, with some customers praising specific stylists while others reported negative experiences.
- BGBilly GrossNov 11, 20255.0I go here mainly for underwear and my all time favorite plain t shirts but they have everything necessary if you need home goods, a full outfit, jewelry, skin care, etc. I mean it's JC Penny. Oldie but goodie. And the employees are great
- JJJayNov 5, 20255.0Made several purchases from them in the past! Two beds exactly the same one king one queen! The lady that sold us them was so sweet and helpful!
- KLKency LunaNov 4, 20251.0I'm very sorry to go to this store. A woman named Tammy, who works as a cashier, is very rude and racist. Honestly, they shouldn't employ people who treat others badly. This happened at the JCPenney location in Boise, Idaho.
- MWMark WhiteOct 19, 20255.0We found everything I needed very easily and on sale.
- KPKaylin PalmerOct 13, 20255.0I went here for a BSU sales event and the employee in the mens dress clothes section went above and beyond to help everyone! I am glad JcPenney hosted such an event, but I will say it took longer waiting in the fitting room line than it did looking for clothes. I hope all the fitting rooms will be open for next year.
Frequently Asked Questions About JCPenney
What products and brands does JCPenney in Boise offer?
JCPenney in Boise offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the operating hours of JCPenney Boise?
JCPenney Boise is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Boise offer curbside pickup and free shipping?
Yes, JCPenney Boise provides curbside pickup and free shipping options for a convenient shopping experience.
What payment methods are accepted at JCPenney Boise?
JCPenney Boise accepts American Express, Discover, Mastercard, Visa, and checks. They do not require cash only.
Is JCPenney Boise accessible for wheelchair users?
Yes, JCPenney Boise has a wheelchair accessible entrance and public restrooms available.
How can I reach JCPenney Boise for assistance or inquiries?
You can contact JCPenney Boise by calling +1 208-376-0555 or their toll-free number +1 800-322-1189.
Where is JCPenney Boise located and within what shopping center?
JCPenney Boise is located at 300 N Milwaukee St, inside the Boise Towne Square shopping mall in Boise, ID 83704.
What nearby beauty and spa stores are available near JCPenney Boise?
Near JCPenney Boise, you can visit Sephora Inside JCPenney for beauty products and Forever Flawless Spa for spa and salon services, both offering complementary experiences to your shopping trip.
Are there nearby dining options close to JCPenney Boise?
Yes, nearby dining options include Wetzel's Pretzels for quick snacks, Fiiz Drinks café for coffee and fast food, and Häagen-Dazs for ice cream treats at Boise Towne Square.
What other shopping stores can customers visit near JCPenney Boise?
Customers can explore nearby stores like Jensen Jewelers for fine jewelry, Sunglass Hut for eyewear, Michael Kors for fashion accessories and clothing, and Clarks or SKECHERS Retail for shoes, all located within the same shopping area.