DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide variety of shoes available for men, women, and children, with many finding exactly what they were looking for.
Customer Service
Feedback highlights both excellent and poor customer service experiences, with some staff receiving high praise for their helpfulness, while others were reported as rude or unprofessional.
Pricing
Many customers noted reasonable prices and great deals, especially during sales, although some expressed concerns about rising prices and quality.
Store Organization
The store is generally described as clean, organized, and well-maintained, making for a pleasant shopping atmosphere.
Online Experience
Several customers reported issues with online orders and returns, indicating dissatisfaction with the online shopping process.
KV
Kate Vincent
Nov 4, 2025
5.0
This store is AMAZING! I needed to get wide black heels for my sister’s wedding, and typically have to buy them online at a random store and spend so much time trying to not find a grandma heel that costs me sooo much money. One day I had the idea of going to dsw and looking because I was having no luck online. I went in, and asked Natalie if they had any wide heels. To my shock, they had a wide variety of wide black heels, and the customer service was amazing! No up charge for wide heels either!
RC
Raymond Casillas
Oct 14, 2025
5.0
Have a great variety of shoes, especially for my wife. If your wife can't find any shoes she likes at all the smaller stores this is the place to go
WS
Wendy Shaw
Sep 24, 2025
5.0
Found some cute casual shoes and the staff helped me order another pair from the online store!
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products are available at DSW Designer Shoe Warehouse in Boise?
DSW Boise offers over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, accessories, and jewelry from brands like Nike, Cole Haan, and Puma.
What are the store hours for DSW Designer Shoe Warehouse in Boise?
DSW is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse in Boise offer in-store pickup or delivery services?
DSW offers in-store pickup but does not provide delivery services.
What payment options does DSW Designer Shoe Warehouse accept?
They accept American Express, Visa, MasterCard, Discover, cash, and mobile payments including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is curbside pickup available at the DSW Designer Shoe Warehouse in Boise?
No, curbside pickup is not available at this location.
Where is DSW Designer Shoe Warehouse located in Boise?
It is located at 8501 West Franklin Road in the Franklin Towne Plaza, Boise, Idaho, 83709.
Are there other shoe stores near DSW Designer Shoe Warehouse where I can compare styles?
Yes, Boot Barn is nearby, offering men's shoes and clothing, which is great if you're exploring different footwear options around Franklin Towne Plaza.
What nearby stores can I visit if I need office supplies after shopping at DSW?
You can visit OfficeMax stores nearby, including OfficeMax Boise 6321, which also offers print and tech services, perfect for your office supply and equipment needs after your shoe shopping trip.
Are there dining options near DSW Designer Shoe Warehouse in Franklin Towne Plaza?
Yes, Shari's Cafe and Pies and Panera Bread are close by, ideal spots to grab breakfast, brunch, or a coffee before or after your visit to DSW.
How can I contact DSW Designer Shoe Warehouse in Boise for more information?
You can reach them by phone at +1 208-323-1201 or email at info@dswinc.com. Additionally, you can visit their website or social media pages for updates.