While many customers praised the friendly and helpful staff, there were also reports of rude behavior and poor customer service from some employees.
Pricing Concerns
A significant number of reviews expressed dissatisfaction with pricing, describing items as overpriced compared to other thrift stores and even new retail options.
Store Organization
Customers generally appreciated the cleanliness and organization of the store, noting that items were well arranged and easy to find.
Donation Process
Several reviews highlighted frustrations with the donation process, particularly the requirement for appointments and perceived lack of assistance from staff.
Overall Experience
While many customers enjoyed their shopping experience and found good deals, there were notable complaints about management practices and customer treatment.
JN
Justin da Silva Nogueira
Nov 3, 2025
5.0
I was running way behind and still took my shot. Zach, was a great guy plain and simple.
I arrived at 6:07pm; 7 mins after. Zach walked out as I asked if there were done taking donation. Then I begun to ramble about it’s just college text books.
He allows me to back up, load them up in 4 mins it to me to take them from the back of my truck to the cart.
Seriously, thank you Zach. You went above and beyond. Here is the review. (;
MR
Madeline Romberg
Sep 23, 2025
5.0
always clean and well organized. easy to find what i am looking for. staff is always kind as well!
CL
Cayden Ludlow
Aug 25, 2025
5.0
The Mormon thrift store grocery store is a wonderful place to get the stuffed animal call center employees their telephones for the very real company. Peanut squeaks when he sees them
TP
Tyler Perry
Aug 23, 2025
5.0
Great pricing, clean well organized. Polite staff full of diversity. Chill place, no complaints
BG
Bri Goodworth
Aug 18, 2025
1.0
Very disgusted and disappointed in a lot of your pricing now days. Seems you’re all about greed and not actually being helpful to people. A lot of the prices are INSANE for something you got for FREE!!!
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What type of products does Deseret Industries Thrift Store & Donation Center offer?
Deseret Industries offers used clothing and home goods, as well as new items such as bedding and furniture.
What are the regular store hours for Deseret Industries in Ammon, ID?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday through Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Are there any special holiday hours or closures for the store?
The store is closed on November 27, 2025, and December 25, 2025. On December 24 and 31, 2025, it is open from 9:00 AM to 3:00 PM. Other holidays follow regular store hours.
Does the Deseret Industries location provide accessible entrances?
Yes, this location has a wheelchair-accessible entrance.
Can I contact Deseret Industries Thrift Store & Donation Center by email or phone?
Yes, you can email hello@deseretindustries.org or call +1 208-524-3300 for inquiries.
Does Deseret Industries only sell second-hand items?
No, while they specialize in second-hand merchandise, they also offer new items such as bedding and furniture.
How can nearby services like Latter-day Saint Employment Services help me when I visit Deseret Industries?
If you're interested in employment or job training opportunities, Latter-day Saint Employment Services nearby can provide additional support alongside Deseret Industries' job training programs.
Are there convenient food options near Deseret Industries for a meal before or after shopping?
Yes, Sonic Drive-In is a nearby fast food restaurant where you can quickly grab a meal before or after your visit.
What healthcare services are available near Deseret Industries?
Nearby healthcare options include Premium Choice Home Care, Rehabilitative Health Services, Genoa Healthcare pharmacy, and Wright Physical Therapy, offering various medical and therapy services.
Are there any child care or educational facilities close to Deseret Industries?
Yes, Acorn Children’s Academy offers preschool and daycare services nearby, and the T Heta Healing Institute Of Knowledge Th In K provides educational programs.