Scheels

Reviews

• RJ

  Richard Johnson

  5 days ago
  1.0
  well i hate leaving bad reviews but this situation over did it. I dont know what kind training you provide to your guys in a gun department but my experience was horrible. Purchasing a new gun for my birthday the attitude from your employer Tristen was arrogant and rude. First i asked him about the gun and he tells me it comes with 3 magasins waited a week to get the gun came to pick it up it came with 2 mags i asked him about it he said rudley it comes with 2. Did the paper work waiting to get the gun from the beck room got the gun went to my car got the gun out of the box pull the slide beck try to relis it the gun jammed went straight back to the store i found Tristen he started to call me boss with attided how can he help me explain to him whats going on he started jerking the gun and said all of that is ok the gun is new and needs to get 300-500 rounds and its going to work after that and again called me boss(what else can i do for you boss). Before this i opened sheels credit card first time he had hard time explaining to me aboit card and got anoyed when i asked him about 75$ that you get and he said i will get another 25$ when i picked up the gun i neverd did get 25$. Just want to state and not breg about it that i spend over $10k sinc last year purchasing 5 guns and a lot of ammo sinc 2025 i know there is another customers spending more or less then me, but the point i just need normal customer service with litle bit respect no attitude and for all of those resons you lost me as a customer and similar expiriance i had with bass pro shop and im not shoping there ether.
• SW

  Shane W

  6 days ago
  5.0
  Great archery department! Fast service and treated my 9 year old with adult level respect during his bow adjustment!
• AH

  Austen Hawthorne

  Apr 18, 2026
  1.0
  I felt like I was being followed to the point where the employee almost ran into me. While I understand retail theft is real, being profiled is worse. I came here to purchase football tights for my son but left to give Dick’s my business instead.
• CG

  Chris G

  Apr 10, 2026
  5.0
  Always a good place to stop and shop. Staff is helpful and very knowledgeable.
• SC

  Sara Clemons

  Apr 10, 2026
  5.0
  Found some great slip on shoes an socks. Great place sports equipment and accessories.

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