Brand Certified
Josephs Jewelers
4.9(422 reviews)
Certified by Josephs Jewelers • Mar 01, 2026
Business Details
5425 Mills Civic Parkway, WEST DES MOINES, IA
50266, United States
Certified by Josephs Jewelers • Mar 01, 2026
(515) 440-2991
Certified by Josephs Jewelers • Mar 01, 2026
https://josephsjewelers.com/
Certified by Josephs Jewelers • Mar 01, 2026
About
Certified by Josephs Jewelers • Mar 01, 2026
Watch Store
Josephs Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Josephs Jewelers • Mar 01, 2026
Hours
Certified by Josephs Jewelers • Mar 01, 2026
Reviews
4.9
422 reviews
5 stars
395
4 stars
14
3 stars2
2 stars4
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their attentiveness and willingness to assist throughout the purchasing process.
Product Quality
The jewelry and watches offered by Joseph's are frequently described as beautiful, high-quality, and well-crafted, with many customers expressing satisfaction with their purchases.
Communication
Many reviews noted effective communication from staff during the buying process, including updates on custom orders and repairs, contributing to a positive customer experience.
Repair Services
Customers appreciated the efficient and professional repair services provided, often mentioning quick turnaround times and thorough explanations of the repair process.
Loyalty and Trust
Numerous long-term customers expressed their loyalty to Joseph's, citing consistent positive experiences over many years and a strong trust in the store's service and products.
- CScameron sheetsFeb 21, 20265.0Beautiful jewelry and great attention to detail. Friendly and helpful staff at every turn. Faith was amazing to work with! Patient with all of my questions and requests, knowledgeable about the specifics of pieces and really helped bring the piece of jewelry to life! Just what I had imagined:) Will be back in the future, 100%!
- SBSky BriannaFeb 13, 20265.0We love Joseph’s! Kristen has helped us many times and has always remembered our names and little details about us. She is very kind, sweet, helpful, and personable! Thank you Kristen!!
- TLTanner LeeFeb 2, 20265.0Tristin was amazing! She was so helpful and fun to work with! Highly recommend Josephs for any jewelry needs!!! 5/5 Experience!!!
- ASAmber StemlerJan 25, 20262.0Ordered a Mother's Ring for Christmas. Ended up returning it. First time it came in, no one contacted me and I guess there was something wrong with it so they sent it back. I only learned about that because I went in to check in on the order. Then when it came in the second time, it was wrong again. This time yellow gold instead of white gold. Between the miscommunication the first time and then finding out the order had been wrong from the get go, I was extremely disappointed with the service. The only good thing with the experience was how Tricia handled trying to correct things. Being a loyal Jospeh's customer for over 20 years this was very disappointing. Not sure what has happened to the store and if we will be back.
- WKWilliam KennedyJan 19, 20265.0Josephs Jewelers was incredible throughout the entire process of getting an engagement ring for my fiancé. The first time we set foot in the store, just to browse, our salesperson Angela kept detailed notes about my fiancé’s likes and dislikes. When I came back on my own to start designing the ring, she already had so much information on hand Andrade the process much easier. Communication throughout the process was smooth and they were always easy to get ahold of if need be. Angela helped me create a beautiful custom ring for my fiancé and I cannot recommend Josephs highly enough for anybody in the market for an engagement ring, or any type of jewelry.
Frequently Asked Questions About Josephs Jewelers
What are the operating hours of Josephs Jewelers?
Josephs Jewelers is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 5:30 PM. The store is closed on Sundays and major holidays including Thanksgiving, Christmas, and New Year's Day.
Where is Josephs Jewelers located?
Josephs Jewelers is located at 5425 Mills Civic Parkway, West Des Moines, IA 50266, United States, in the West Glen neighborhood.
Which brands does Josephs Jewelers carry?
Josephs Jewelers carries a variety of brands including Rolex, Seiko, Tissot, Baume & Mercier, Tag Heuer, Omega, and many more.
Does Josephs Jewelers offer watch and jewelry repair services?
Yes, Josephs Jewelers offers watch repair, jewelry repair, appraisals, custom work, and battery changes.
What payment methods are accepted at Josephs Jewelers?
Josephs Jewelers accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Does Josephs Jewelers provide pickup and delivery services?
Yes, Josephs Jewelers offers in-store pickup, curbside pickup, and delivery services.
Is Josephs Jewelers accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrance, parking, seating, and restroom facilities.
What nearby places can I visit before or after shopping at Josephs Jewelers?
You can visit Fuel Juice Bar for smoothies, Schaffer's Bridal for bridal wear, or The Escape Des Moines for escape room entertainment, all located near Josephs Jewelers.
Are there dining options near Josephs Jewelers?
Yes, nearby dining options include El Fogon Mexican Restaurant, Gino's Italian Restaurant, SALT of the Hearth American Restaurant, and BeerStyles Taproom & Gastropub.
What fitness and wellness centers are near Josephs Jewelers?
Nearby fitness and wellness centers include Power Life Yoga Barre Fitness, Power Life Elevate gym, and Genesis Health Clubs - West Glen.
Brand Certified Facts from Josephs Jewelers
Josephs Jewelers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website