Jordan Creek Town Center

4.4
10196 reviews

About

Shopping Mall
Jordan Creek Town Center offers you a retail experience new to the state. Explore a new way to shop in this giant lifestyle center that’s filled with a collection of upscale brand names in a park-like atmosphere complete with a lakefront boardwalk and a 20-screen movie theater.

Details

  • [Free/Paid] wi-fiNot available

Location

Jordan Creek Town Center
101 Jordan Creek Parkway, West Des Moines, IA
50266, United States

Hours

Reviews

4.4
10,196 reviews
5 stars
6,264
4 stars
2,775
3 stars
813
2 stars
159
1 star
185

What are people saying?

AI-generated from recent customer reviews

Store Variety

Customers appreciate the wide variety of stores available, including popular brands and unique shops.

Food Court

The food court is well-liked for its good food options and ample seating, although some customers found prices to be high.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, particularly in the bathrooms, which were described as unsanitary.

Customer Service

Mixed feedback on customer service; while some stores had helpful staff, others were criticized for lack of engagement.

Mall Atmosphere

The mall is generally seen as a vibrant and enjoyable place to shop and hang out, with a lively atmosphere.
  • PM
    Paul Maier
    1 day ago
    2.0
    We used to love going to here. Lately the food is usually overcooked, smaller portioned, and significantly more expensive than the value provided. I’m just not willing to spend $12 for a piece of cheesecake. Service is still good but overall we were very disappointed.
  • DR
    Daniel R
    Nov 13, 2025
    5.0
    Great place. Love Scheels! I go everytime I have the chance. It feels like a slice of shopping heaven.
  • TT
    Tim
    Oct 29, 2025
    5.0
    Malls are very groovy, fun to go to. Most stores i love are. Barnes noble, gamestop, Spencer's. Lego store.. sure other stores are great place to shop as well
  • MF
    Michael Felton
    Oct 28, 2025
    4.0
    4/5 Stars because a majority of the stores are catering to the "soccer moms". Definitely need diversify the type of shoes in the "Town Center".
  • SE
    Shane Ellis
    Oct 26, 2025
    3.0
    The Apple Store was pretty good, people are responsive and want to help you, but the other stores not one person asked me anything at all. When I asked a question, I would get the lame textbook response. Alotta people there tho 🤷‍♀️

Frequently Asked Questions About Jordan Creek Town Center

What are the general operating hours of Jordan Creek Town Center?

Jordan Creek Town Center is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Is Jordan Creek Town Center open on holidays?

Jordan Creek Town Center has varying hours on holidays and may be closed on some days like November 27, 2025. It is best to check the holiday hours before visiting.