DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide selection of shoes available, including various styles and sizes.
Customer Service
Mixed feedback on customer service; some found staff helpful and friendly, while others reported rudeness and lack of assistance.
Store Condition
Several reviews noted the store's cleanliness issues, including dirty carpets and disorganized displays.
Pricing
Customers expressed concerns about pricing, with some feeling that clearance items were not competitively priced compared to other stores.
Operational Issues
Frequent complaints about inconsistent store hours and staffing shortages, leading to closed stores during posted hours.
PR
Preston Reid
Jan 1, 2026
5.0
Huge selection. Very helpful
SJ
Stephanie Jones
Dec 3, 2025
5.0
Just snagged a pair of Sam Edelman boots for $47. Originally over $100. Clearance rack. Lots of nice boots, booties, heels, tennis, and more for the whole family!
SD
Shelby Daniels
Jan 2, 2022
1.0
The signs on theur door said they close at 4 and the lights were on but nobody was there. If they are going to close earlier then they should probably put that they are. There was a bunch of people there wondering why they would say they are open and they are not. Also tried to call and nobody answered the phone. Very unprofessional.
MC
Mackenzie Carpe
Jan 4, 2017
4.0
Great selection, but still pricier than other retailers.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands and types of shoes does DSW Designer Shoe Warehouse offer?
DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
What are the store hours for DSW Designer Shoe Warehouse in West Des Moines?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery services?
DSW offers in-store pickup but does not offer delivery services.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does DSW Designer Shoe Warehouse provide any customer rewards programs?
Yes, DSW offers a free Rewards program called DSW Rewards that gives members perks such as rewards certificates and special offers.
What additional products and services does DSW offer besides shoes?
DSW also offers handbags, jewelry, shoe donation, and shoe repair services.
Is DSW Designer Shoe Warehouse located near any popular shopping destinations?
Yes, it is located in Jordan Creek, near stores like Old Navy, Bed Bath & Beyond, and Costco, making it convenient to shop at multiple retailers in one trip.
Are there any dining options near DSW Designer Shoe Warehouse?
Yes, nearby dining options include Vintage Wine and Spirits Co. and Firebirds Wood Fired Grill, great places to visit before or after your shopping trip.
What beauty and wellness services are available near DSW Designer Shoe Warehouse?
Nearby you can find beauty and spa services such as Kate the Esti and Ulta Beauty, offering skin care and hair salon services respectively.
How can the proximity of places like Geek Squad and Best Buy benefit customers visiting DSW?
Customers can conveniently shop for electronics at Geek Squad and Best Buy near DSW, making it easy to combine footwear and technology shopping in one visit.