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DSW Designer Shoe Warehouse

4.0
(352 reviews)

Business Details

6905 Mills Civic Parkway, West Des Moines, IA
50266, United States
(515) 457-9458

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
6905 Mills Civic Parkway, West Des Moines, IA
50266, United States

Hours

Reviews

4.0
352 reviews
5 stars
168
4 stars
88
3 stars
42
2 stars
20
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and helpfulness, with some customers reporting rude behavior and poor communication.

Store Cleanliness

Significant concerns about the cleanliness and organization of the store, with reports of dirty conditions and a messy environment.

Product Selection

Customers appreciate the wide selection of shoes, but some feel the clearance and sale items are not competitively priced.

Operational Issues

Frequent complaints about inconsistent store hours, being closed during posted hours, and difficulties with order fulfillment.
  • JS
    Julie Schmitz
    Feb 16, 2026
    2.0
    Was hoping for more options of formal dress shoes.
  • SG
    Stephanie Grim
    Feb 6, 2026
    1.0
    Communication by phone me with this store is a serious disappointment, made it not worth the time to drive over there.
  • PR
    Preston Reid
    Jan 1, 2026
    5.0
    Huge selection. Very helpful
  • SJ
    Stephanie Jones
    Dec 3, 2025
    5.0
    Just snagged a pair of Sam Edelman boots for $47. Originally over $100. Clearance rack. Lots of nice boots, booties, heels, tennis, and more for the whole family!
  • SD
    Shelby Daniels
    Jan 2, 2022
    1.0
    The signs on theur door said they close at 4 and the lights were on but nobody was there. If they are going to close earlier then they should probably put that they are. There was a bunch of people there wondering why they would say they are open and they are not. Also tried to call and nobody answered the phone. Very unprofessional.

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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