JCPenney

4.1
866 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Sioux City, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4340 Sergeant Rd, Sioux City, IA
51106, United States

Hours

Reviews

4.1
866 reviews
5 stars
430
4 stars
223
3 stars
124
2 stars
33
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude or inattentive.

Store Condition

Concerns about cleanliness and maintenance, particularly in restrooms and dressing rooms, with some customers noting a messy store environment.

Product Selection

Customers appreciated the variety of items available, especially clearance sales, but some noted a lack of regular clothing sizes and specific items.

Temperature Issues

Multiple complaints about the store being too hot, affecting the shopping experience for customers and staff.

Checkout Experience

Long wait times at checkout and issues with cashiers not being attentive or knowledgeable about promotions.
  • UU
    Unknown
    Aug 19, 2025
    4.0
    Always good options when it comes to last minute shirts and pants. They would benefit from a little bigger regular clothing selection and less of a fancy clothing section. However the prices feel okay and there is often a filled rack for clearance items which is good. Store was decently picked up.
  • CG
    Cube Guitar
    Feb 18, 2022
    5.0
    Always out of shoes my size. But over all place are clean. Need to work in their customer service, as some times, cashier's tend to see you and ignore you.
  • AA
    Austin
    Dec 27, 2020
    5.0
    Found exactly what I needed. As organized as holidays can be. Friendly staff. Especially the lady in jewelry!
  • AJ
    Angela Jacobson
    Aug 11, 2020
    3.0
    It was hot, little to know AC, and the lines were long. Cashier's were pleasant. Annoying to buy clothes and not be able to try on, but ya know. Small store, lots of sales.

Frequently Asked Questions About JCPenney

What type of products can I find at JCPenney in Sioux City, IA?

JCPenney offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney at Southern Hills Mall?

JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.