Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Sioux City, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude or inattentive.
Store Condition
Concerns about cleanliness and maintenance, particularly in restrooms and dressing rooms, with some customers noting a messy store environment.
Product Selection
Customers appreciated the variety of items available, especially clearance sales, but some noted a lack of regular clothing sizes and specific items.
Temperature Issues
Multiple complaints about the store being too hot, affecting the shopping experience for customers and staff.
Checkout Experience
Long wait times at checkout and issues with cashiers not being attentive or knowledgeable about promotions.
UU
Unknown
Aug 19, 2025
4.0
Always good options when it comes to last minute shirts and pants. They would benefit from a little bigger regular clothing selection and less of a fancy clothing section. However the prices feel okay and there is often a filled rack for clearance items which is good. Store was decently picked up.
CG
Cube Guitar
Feb 18, 2022
5.0
Always out of shoes my size. But over all place are clean. Need to work in their customer service, as some times, cashier's tend to see you and ignore you.
AA
Austin
Dec 27, 2020
5.0
Found exactly what I needed. As organized as holidays can be. Friendly staff. Especially the lady in jewelry!
AJ
Angela Jacobson
Aug 11, 2020
3.0
It was hot, little to know AC, and the lines were long. Cashier's were pleasant. Annoying to buy clothes and not be able to try on, but ya know. Small store, lots of sales.
What type of products can I find at JCPenney in Sioux City, IA?
JCPenney offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Southern Hills Mall?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customer convenience.
Which payment methods are accepted at JCPenney Sioux City?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Are there accessibility features for customers with disabilities at JCPenney?
Yes, JCPenney has a wheelchair accessible entrance and public restrooms to accommodate customers with disabilities.
What brands can I shop for at JCPenney's Sioux City location?
You can shop exclusive JCPenney brands such as St. John's Bay, Liz Claiborne, Arizona, Okie Dokie, as well as national brands.
What nearby stores can I visit along with JCPenney at Southern Hills Mall?
Nearby stores include Sephora inside JCPenney for beauty products, Chacos and Saucony for shoes, and Victoria's Secret for lingerie and women's clothing.
How can I combine shopping at JCPenney with other personal care services in the area?
You can visit MasterCuts hair salon nearby for hair care, or check out Painless Body Piercing for piercing services, conveniently located near JCPenney.
Are there dining options near JCPenney at Southern Hills Mall?
Yes, Leeann Chin restaurant is close by offering dining options to enjoy before or after your shopping trip.
What social media channels and online resources can I use to stay updated on JCPenney Sioux City?
You can follow JCPenney on Facebook at facebook.com/153828457966139, Instagram @jcpenney, Twitter @JCPenney, or visit their website at jcpenney.com/locations/ia/siouxcity/clothing-stores-siouxcity-ia-2821.html.