Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dubuque, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
415 reviews
5 stars
219
4 stars
112
3 stars
51
2 stars
12
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff attitude; some praised helpfulness while others reported rudeness and lack of assistance.
Store Cleanliness
Many customers noted the store was clean and well-organized.
Product Availability
Customers appreciated the selection of items but expressed disappointment over the lack of larger sizes and specific products.
Sales and Pricing
Positive feedback on sales and pricing, with many customers finding good deals.
Checkout Experience
Some customers experienced long wait times at checkout, particularly during busy periods.
- ABAmanda BrimmerOct 24, 20251.0A woman at the register had a very horrible attitude and seemed very stuck up. Never going back ever again.
- HAHarry AldrichJul 27, 20255.0The sales lady was awesome. Very helpful and friendly. In my opinion she went over and above to make my experience enjoyable. Thank you for everything
- MCMary CodyJul 12, 20254.0I always find what I need. Yesterday I was with 2 friends and they warned us that a tornado was coming. We were at the entrance to the warehouse and had to sit on the floor to wait for the weather to improve so we could leave.
- PVPaul VanderseeJun 7, 20255.0Had what I wanted, which larger JCP did not
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Dubuque, IA?
You can find a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Dubuque?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Dubuque offer curbside pickup and free shipping?
Yes, JCPenney offers curbside pickup and free shipping options to make shopping convenient for customers.
Which payment methods are accepted at JCPenney Dubuque?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney location at Kennedy Mall wheelchair accessible?
Yes, the JCPenney store at Kennedy Mall has a wheelchair accessible entrance.
Where is JCPenney located in Dubuque, IA?
JCPenney is located at 555 John F Kennedy Rd inside Kennedy Mall in Dubuque, IA 52002.
Are there other stores near JCPenney where I can shop for shoes?
Yes, nearby shoe stores include Saucony, Finish Line, and Tradehome Shoes, offering a variety of footwear options to complement your JCPenney shopping experience.
What gift shops are located near JCPenney, Dubuque?
Nearby gift shops include Spencers and Angry Fox LLC, where you can find special gifts and floral arrangements to go along with your JCPenney purchases.
What recreational activities can I enjoy near the JCPenney store?
Near JCPenney, you can visit The Fun Station Dubuque amusement park and Vertical Jump Park sports and recreation venue for some family-friendly fun after shopping.
How can visiting nearby shops or attractions enhance my shopping experience at JCPenney in Dubuque?
Visiting nearby specialty stores like Claire’s for fashion accessories or dining at Auntie Anne’s offers a complete shopping outing, combining fashion, beauty, dining, and entertainment.