Probably the worst experience I’ve had with any retailer.
I ordered a couple pair of jeans online about two weeks ago. When they finally came in one was too big and the other too small. I called the store to see if I could come in and exchange them and they said yes. I mentioned that I had taken the tags off and the lady I spoke with said that was fine. I get to the store to process the exchange and the guy(only guy that was working 7/22 around noonish, didn’t get his name.) said that the jeans had been worn and washed. I politely told him that I literally just tried them on and brought them back because they didn’t fit. He continued to argue with me saying and I quote “I can tell these have been washed and worn plus the tags are off” I continue to politely explain that I was told it was okay to have the tags off if I had my order number. I felt like he was calling me a lair which I didn’t not appreciate as a customer! And the fact that he was arguing with me rudely was disappointing. Why would I wear a pair of jeans, wash them and try to exchange them?! Makes no sense!
AA
Amber
Mar 10, 2020
5.0
👍🏻👍🏻
SG
Stephanie Gallegos
Jul 12, 2019
5.0
Love the employees and they are always so helpful.!
What products does American Eagle in Davenport offer?
American Eagle offers a variety of products including women's and men's clothing such as jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
Where is the American Eagle store in Davenport located?
The American Eagle store is located at 320 W Kimberly Road, Northpark Mall, Davenport, IA 52806, USA.
What are the operating hours for American Eagle in Davenport?
American Eagle is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM. Holiday hours may vary.
Does American Eagle in Davenport offer in-store pickup or curbside pickup services?
Yes, American Eagle offers in-store pickup and curbside pickup services for customers.
What payment methods are accepted at American Eagle in Davenport?
American Eagle accepts various payment options including Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is American Eagle in Davenport open on Christmas Day?
No, the store is closed on December 25th for Christmas Day.
Which nearby stores can I visit along with American Eagle at Northpark Mall?
Nearby stores include Maurices, francesca's, JD Sports, Yankee Candle, Piercing Pagoda, Zumiez, Windsor Fashions, Bath & Body Works, The Children's Place, Dillard's, and more within Northpark Mall.
Are there dining options near American Eagle in Northpark Mall?
Yes, nearby dining options include Chick-fil-A located inside Northpark Mall, as well as other eateries where you can enjoy a meal before or after shopping at American Eagle.
Can I find entertainment near American Eagle in Northpark Mall?
Yes, PixelJoy Arcade is close by, offering amusement and arcade games, a fun option to enjoy after shopping at American Eagle.
How can nearby stores like Piercing Pagoda or Yankee Candle complement my shopping trip to American Eagle?
After shopping at American Eagle, you can visit Piercing Pagoda for jewelry and piercings or Yankee Candle for home goods and gifts, making your visit to Northpark Mall a full shopping experience.