Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Council Bluffs, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
980 reviews
5 stars
528
4 stars
240
3 stars
106
2 stars
45
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and lack of assistance.
Sales and Pricing
Many customers appreciated the great sales and discounts available, although some felt prices were still too high and inconsistent.
Store Condition
The store is generally described as clean and organized, but some reviews noted clutter and limited inventory in certain departments.
Product Selection
Customers expressed disappointment with the limited selection of household items and clothing, particularly for specific sizes and styles.
- SLSue Smith (LPNtchr)4 days ago4.0I got some great deals on some jeans and their clearance was not too picked over. Saved over 90 bucks on three items. I do wish the high rise jeans actually were high rise but I guess "mom jeans aren't in fashion.
- PPPam4 days ago5.0The clothes at Penneys are of good quality while still being priced reasonably. I also love the jewelry. The selections are great as are the sales. I love being able to send in watches and jewelry for repair.
- MMMax MaxwellDec 10, 20254.0Looking for ladies winter gloves. Decent ones were over 30 dollars. Went to look elsewhere. This was the first place she looked.
- KCKaren CarmonaDec 3, 20253.0Placed order online on 11/29. I was supposed to receive email when it was ready for pick up. I had not heard by 12/2. So, went to the store to see what the issue was since funds had already been deducted from my account. They were able to find my order.
- JPJan PerkinsDec 1, 20255.0Visited Monday December 1st. 4:30ish The store looks beautiful and I found several great deals on socks, gloves, and slippers. There was a long line at checkout but it moved along quickly and our checkout girl (in photo) was so sweet and cheerful. It was a refreshing experience compared to so many other stores. I'll be back for sure. ❤️
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Council Bluffs?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at JCPenney in Council Bluffs?
You can shop for kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney offer in-store pickup or curbside pickup options?
Yes, JCPenney offers both free shipping and curbside pickup options for their products.
Are there any accessibility features at JCPenney's Council Bluffs store?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Which payment methods are accepted at JCPenney in Council Bluffs?
JCPenney accepts American Express, Discover, Mastercard, Visa, and also accepts payment by check and debit card; cash-only payments are not required.
Does JCPenney in Council Bluffs sell men's and women's shoes?
Yes, the store sells shoes for both men and women.
What nearby stores can I visit for beauty and cosmetic products?
You can visit Sephora inside JCPenney for a wide selection of beauty and spa products and deals.
Are there other shoe or clothing stores near JCPenney in Council Bluffs?
Yes, Shoe Carnival and Boot Barn are nearby shoe and clothing stores where you can find additional fashion accessories and footwear.
Where can I find party supplies or costume stores near JCPenney?
Party City and Spirit Halloween are nearby stores where you can find party supplies, costumes, and gifts.
What dining options are available near JCPenney in Council Bluffs?
You can enjoy meals at nearby restaurants such as Culver's, known for burgers and fast food, and Texas Roadhouse, a steakhouse restaurant.