Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Council Bluffs, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
968 reviews
5 stars
520
4 stars
237
3 stars
105
2 stars
45
1 star
61
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers noted a decline in the variety of household items and children's clothing, with some expressing disappointment in the overall selection.
Sales and Pricing
Many reviews highlighted the presence of good sales and discounts, although some customers felt that regular prices were too high.
Customer Service
Feedback on customer service was mixed; while some praised the helpfulness of staff, others reported poor service and long wait times.
Store Cleanliness
The store was generally described as clean, but some customers mentioned clutter due to stocking during open hours.
Atmosphere
The shopping atmosphere was often described as comfortable and calm, with some customers appreciating the store's organization.
- CRCindy RamseyOct 21, 20254.0Not nearly the selection of house hold items there used to be. Didn't find what I was looking for.
- BHBrookelynn HoustonSep 20, 20254.0No thing in my size but everything is petty
- RBR BSep 11, 20255.0Love em!
- MMMerridethSep 1, 20255.0They are having so many sales for kids clothes it is amazing not to mention I stopped by the perfume counter it's been a hundred bucks and loved it.
- TTtyismypoohbearAug 13, 20255.0Hit up some really good sales for back to school. Employees were easy to find for questions.
Frequently Asked Questions About JCPenney
What are the operating hours for JCPenney in Council Bluffs?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at JCPenney in Council Bluffs?
You can shop for kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney offer in-store pickup or curbside pickup options?
Yes, JCPenney offers both free shipping and curbside pickup options for their products.
Are there any accessibility features at JCPenney's Council Bluffs store?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Which payment methods are accepted at JCPenney in Council Bluffs?
JCPenney accepts American Express, Discover, Mastercard, Visa, and also accepts payment by check and debit card; cash-only payments are not required.
Does JCPenney in Council Bluffs sell men's and women's shoes?
Yes, the store sells shoes for both men and women.
What nearby stores can I visit for beauty and cosmetic products?
You can visit Sephora inside JCPenney for a wide selection of beauty and spa products and deals.
Are there other shoe or clothing stores near JCPenney in Council Bluffs?
Yes, Shoe Carnival and Boot Barn are nearby shoe and clothing stores where you can find additional fashion accessories and footwear.
Where can I find party supplies or costume stores near JCPenney?
Party City and Spirit Halloween are nearby stores where you can find party supplies, costumes, and gifts.
What dining options are available near JCPenney in Council Bluffs?
You can enjoy meals at nearby restaurants such as Culver's, known for burgers and fast food, and Texas Roadhouse, a steakhouse restaurant.