JCPenney

4.2
971 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cedar Rapids, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2400 Edgewood Rd SW, Cedar Rapids, IA
52404, United States

Hours

Reviews

4.2
971 reviews
5 stars
528
4 stars
265
3 stars
99
2 stars
31
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude or unhelpful.

Store Cleanliness

The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers have expressed concerns about limited stock and availability of items, with some noting empty shelves and a lack of variety.

Sales and Deals

Many customers appreciate the frequent sales and good deals available, making it an attractive shopping destination.

Shopping Experience

Overall shopping experiences vary, with some customers enjoying their visits while others report frustrations with long wait times and difficulty finding assistance.
  • LH
    Lisa Henkhaus
    Dec 30, 2025
    5.0
    Easy to shop with great deals on a good selection with wonderful customer service! Highly recommend.
  • KM
    kim matias
    Dec 22, 2025
    5.0
    Great people
  • JJ
    James L Jones “Jim” Jones
    Dec 6, 2025
    5.0
    Very enjoyable store to shop have most everything you need
  • JM
    jill mathews
    Nov 26, 2025
    5.0
    Lisa is wonderful! Always satisfied when she cuts or colors my hair.
  • DH
    Denise Haddy
    Nov 17, 2025
    5.0
    Very nice at JCP Tammy who rung up my purchases was very nice, patient, and knowledgeable at her job.

Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney store in Cedar Rapids, IA?

JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

Where is the JCPenney store located in Cedar Rapids?

It is located at 2400 Edgewood Rd SW, Westdale Mall, Cedar Rapids, IA 52404.