Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cedar Rapids, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude or unhelpful.
Store Cleanliness
The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers have expressed concerns about limited stock and availability of items, with some noting empty shelves and a lack of variety.
Sales and Deals
Many customers appreciate the frequent sales and good deals available, making it an attractive shopping destination.
Shopping Experience
Overall shopping experiences vary, with some customers enjoying their visits while others report frustrations with long wait times and difficulty finding assistance.
LH
Lisa Henkhaus
Dec 30, 2025
5.0
Easy to shop with great deals on a good selection with wonderful customer service! Highly recommend.
KM
kim matias
Dec 22, 2025
5.0
Great people
JJ
James L Jones “Jim” Jones
Dec 6, 2025
5.0
Very enjoyable store to shop have most everything you need
JM
jill mathews
Nov 26, 2025
5.0
Lisa is wonderful! Always satisfied when she cuts or colors my hair.
DH
Denise Haddy
Nov 17, 2025
5.0
Very nice at JCP
Tammy who rung up my purchases was very nice, patient, and knowledgeable at her job.
What types of products can I find at the JCPenney store in Cedar Rapids, IA?
JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in Cedar Rapids?
It is located at 2400 Edgewood Rd SW, Westdale Mall, Cedar Rapids, IA 52404.
What are the store hours for JCPenney in Cedar Rapids?
Monday to Friday, the store is open from 11:00 AM to 7:00 PM; Saturday from 10:00 AM to 8:00 PM; and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney in Cedar Rapids offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for customer convenience.
What payment methods are accepted at this JCPenney location?
They accept American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Cedar Rapids wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I find beauty and spa services near JCPenney in Cedar Rapids?
Yes, nearby places include JCP Salon Cedar Rapids and Q Nails and Spa for beauty and spa services.
What dining options are available near the JCPenney store at Westdale Mall?
Nearby restaurants include Milio's Sandwiches, Jersey Mike's, Freddy's Frozen Custard & Steakburgers, Wingstop, Napoli's Italian Restaurant, Domino's Pizza, Firehouse Subs Westdale Mall, Noodles and Company, Maid-Rite, and Crab House.
Are there other retail stores near JCPenney where I can shop for clothing or home goods?
Yes, nearby retail stores include Ross Dress for Less, Solid Wood Furniture, GameStop, Michaels, and Slager Appliances.
What other services are nearby that might be useful during my visit to JCPenney?
Nearby services include AT&T Store for mobile needs, U.S. Bank and US Bank ATM for banking, Ray Orthodontics for dental care, and RNR Tire Express for automotive tire services.