Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cedar Rapids, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
964 reviews
5 stars
522
4 stars
264
3 stars
99
2 stars
30
1 star
49
What are people saying?
AI-generated from recent customer reviews
Sales and Discounts
Customers appreciate the frequent sales and clearance options available in the store.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Store Condition
The store is generally reported as clean and well-organized, although some customers noted issues with inventory levels and product availability.
Parking and Accessibility
The parking situation is often mentioned negatively, with customers finding it inconvenient.
Product Selection
While many customers find good deals, some express disappointment in the limited selection of items, particularly for specific sizes or categories.
- DHDenise HaddyNov 17, 20255.0Very nice at JCP Tammy who rung up my purchases was very nice, patient, and knowledgeable at her job.
- JHJyssica HarrisOct 22, 20254.0this is a great location to shop and always have sale or clearance options. the parking lot isnt great
- KKKKSep 23, 20255.0They have alot to offer in this store with always having really good sales!
- CAC ASep 8, 20255.0Appreciated the store for having an excellent expert in the homes department Janet was an ambassador for this JCP she knows a lot of the blinds đź‘Ť
- WEWilliam EasleyAug 29, 20255.0I needed 2 pairs of pants for my mother's visitation and funeral on a budget and in a sorry amount of time and the staff assisted me so effectively I was in and out in under 20 mins and that even helped me wave an additional 25%
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney store in Cedar Rapids, IA?
JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store located in Cedar Rapids?
It is located at 2400 Edgewood Rd SW, Westdale Mall, Cedar Rapids, IA 52404.
What are the store hours for JCPenney in Cedar Rapids?
Monday to Friday, the store is open from 11:00 AM to 7:00 PM; Saturday from 10:00 AM to 8:00 PM; and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney in Cedar Rapids offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for customer convenience.
What payment methods are accepted at this JCPenney location?
They accept American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Cedar Rapids wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I find beauty and spa services near JCPenney in Cedar Rapids?
Yes, nearby places include JCP Salon Cedar Rapids and Q Nails and Spa for beauty and spa services.
What dining options are available near the JCPenney store at Westdale Mall?
Nearby restaurants include Milio's Sandwiches, Jersey Mike's, Freddy's Frozen Custard & Steakburgers, Wingstop, Napoli's Italian Restaurant, Domino's Pizza, Firehouse Subs Westdale Mall, Noodles and Company, Maid-Rite, and Crab House.
Are there other retail stores near JCPenney where I can shop for clothing or home goods?
Yes, nearby retail stores include Ross Dress for Less, Solid Wood Furniture, GameStop, Michaels, and Slager Appliances.
What other services are nearby that might be useful during my visit to JCPenney?
Nearby services include AT&T Store for mobile needs, U.S. Bank and US Bank ATM for banking, Ray Orthodontics for dental care, and RNR Tire Express for automotive tire services.