Scheels

4.6
771 reviews

About

Sporting Goods StoreGolf Equipment ShopShoe StoreClothing StoreSportswear StoreSunglasses StoreExercise Equipment StoreFishing StoreScheels All Sports
SCHEELS is an employee-owned company dedicated to providing the best retail experience in the eyes of our customers. Discover your passions across 85+ categories including hunting, fishing, camping, golfing, biking, men’s and women’s fashion, team sports, and more. We carry world-class brands like Nike, Under Armour, YETI, Traeger and more, while backing each product with our SCHEELS guarantee.

Location

Scheels
402 Viking Plaza Drive, Cedar Falls, IA
50613, United States

Hours

Reviews

4.6
771 reviews
5 stars
562
4 stars
142
3 stars
36
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.

Product Availability

While many customers appreciated the variety of products, some expressed disappointment in the lack of specific items or sizes.

Pricing

Several reviews noted that prices are higher compared to competitors, leading to mixed feelings about value for money.

Store Environment

Customers frequently commented on the store's cleanliness and organization, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding specific staff interactions and service delays.
  • MS
    mike sisler
    Dec 28, 2025
    5.0
    Went today, every single employee i walked past greeted me. All were super friendly. Helped me with a shoe purchase and helped me find exactly what I needed. Cashier was super friendly. Asked if the manager was close, I walked to the manager after the purchase and let him know the great service. He was also great. I am in retail and honestly felt appreciated shopping here. Great job Cedar Falls Scheels! You are spot on with customer service!
  • CA
    cody alvarado
    Dec 21, 2025
    5.0
    Great customer service. Won a gift from them on a raffle and couldn't make it in to claim my prize. They were able to mail me out a gift card in lew of my prize, made it very easy for me! Highly recommend them for anyone in the market for anything outdoorsy!
  • KL
    kallie legband
    Dec 15, 2025
    1.0
    If I could give them 0 stars I would. But Craig let me walk out the door with an AR. I went back to return it . Not knowing my husband already had it when I bought it. So I wanted to buy him a Kimber hand gun for Christmas instead. He came out and told me I can’t buy it. So you willingly let me walk out the door with an AR but wouldn’t let me purchase the hand gun. His reason being that my ID was not valid. Which I’m here for two weeks for a welding job. And I live in council bluffs. My ID did not say Waterloo so he wouldn’t sell me the gun. Which is completely wrong. Regardless council bluffs is in Iowa. So legally I can purchase a fire arm. I had guys there standing up for me trying to tell Craig he’s not listening to my full story. But after he raised his voice with me I did back. And at that point I know I was screwed for buying a fire arm. I just didn’t appreciate him raising his voice with me and yelling at the ONLY girl in the gun section. Acting like I’m an idiot and I’m not. I went and bought the gun and another one at another local store just down the road. No problem at all. They actually laughed at how dumb Craig was for treating me that way.
  • JJ
    Janette Junge
    Dec 2, 2025
    3.0
    When they ship stuff, why put the name of what your getting on the box. I bought Striker stuff for my husband for Christmas and the box came and the box says Striker. When my husband came home before me he knew that he was getting something striker. Like why do that. So dumb! Ship stuff in a plain brown box!! This is something they should change.
  • RL
    Rich Lens
    Nov 9, 2025
    5.0
    Went in shopping for a hiking boot for our 10 year old grandson. The department was busy, but a manager found us a wonderful employee to help us. She wasn't able to find us a kids boot, but we did find a neutral colored boot in womens that he loved. Since she did so well with him, we both also got hiking boots and Maddie stayed with even going all the way across the store to the men's department. She was amazing. Her name tag said she worked in a different department, but clearly she knows other areas. She even walked us up to the register.

Frequently Asked Questions About Scheels

How many SCHEELS stores are there?

SCHEELS has 34 locations across 16 states and is scheduled to open one more store in 2026 in Cedar Park, Texas.

What brands does SCHEELS carry?

With a team of experts focused on helping you follow your passion, you’ll discover high-quality sports apparel brands for men, women, and youth such as Nike, adidas, Under Armour, The North Face, and many more. Also, you’ll find several shops that feature SCHEELS Outfitters exclusive products, including camping equipment, hunting clothing, and much more.