Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Ames, IA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
719 reviews
5 stars
346
4 stars
217
3 stars
103
2 stars
31
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; some praised friendly staff while others reported poor assistance and long wait times.
Store Environment
The store was generally described as clean and organized, but some customers noted it felt dated and had limited inventory.
Product Selection
While many customers appreciated the variety of clothing and clearance deals, others expressed disappointment in the limited selection, especially in plus sizes.
Sales and Deals
Customers frequently highlighted good sales and clearance items, making shopping at JCPenney a positive experience for many.
Customer Loyalty
Several reviews reflected a strong emotional connection to the brand, with customers expressing sadness over store closures and a desire to continue shopping there.
- LKLeeann KroughNov 5, 20255.0They always seem to have what I want. Great sales to.
- JLJill LangerAug 27, 20255.0Very good service
- DRDiana RAug 11, 20253.0They weren't very helpful. Not at all like the JCPenney's in Coralville. I think you really need to keep track of who is working there, and who is working.
- MGMichelle L GruhlerJul 6, 20254.0The lady that helped my daughter and me in the beauty department was very accommodating and have us great service.
- LPLisa PainterJul 1, 20255.0They have summer clothes clearance and last winter clearance!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Ames, IA offer?
JCPenney in Ames offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Ames, IA?
The JCPenney store in Ames is open Monday through Thursday from 11 AM to 8 PM, Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Does JCPenney in Ames, IA offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customer convenience.
What payment options are accepted at JCPenney in Ames?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks for payments.
Is the JCPenney store in Ames wheelchair accessible?
Yes, the JCPenney location has a wheelchair accessible entrance to accommodate all customers.
Where is the JCPenney store located in Ames, IA?
JCPenney is located at 2901 N Grand Ave inside North Grand Mall in Ames, IA 50010.
Are there other clothing or shoe stores near JCPenney in North Grand Mall?
Yes, nearby stores include Shag, Dressbarn, Buckle, Tradehome Shoes, and Younkers for clothing and shoes.
What dining options are available near JCPenney in North Grand Mall?
Nearby dining options include Sandwich Studio food truck, Diamond Dave's Mexican restaurant, Inside Golf and Games arcade restaurant, Jimmy John’s sandwich shop, Flame & Skewer American restaurant, Burgies Espresso Cafe, and Starbucks.
If I'm visiting JCPenney, what nearby entertainment or family activities can I explore?
You can visit the Indoor Playground for family fun or check out the North Grand Farmers' Market for fresh local goods. Also, the Tuneful Journey music and art school is nearby.
How can I contact JCPenney Ames for customer service or inquiries?
You can call their main phone number at +1 515-233-3450 or their toll-free number at +1 800-322-1189. They also have a Facebook page and an Instagram handle @jcpenney for updates and support.