Dunham's Sports

Reviews

• JH

  Joshua Herbert

  Feb 27, 2026
  5.0
  Got a great deal on a coach gun there. It was annoying having them run a background check that took 20-30 minutes when I have a permit that surpasses said need for check, other than that it's a huge sporting good store with a great selection of equipment.
• AB

  Amy Brause

  Feb 24, 2026
  1.0
  Shelly, the “customer service” person at the check out was so extremely rude I swore I’d never return. My granddaughter put her finger in the tip of the wrapping paper by the check out. Shelly said, “get your finger out of there.” First, there’s another way to say that if it was necessary except it WASN’T. All of the wrapping paper was wrapped with holes in the end. I asked her to repeat herself, explaining what I noticed that prompted her to say “they are that way because all kids poke holes in them.” She needs a job away from customers. Extremely rude.
• MB

  Mark B.

  Feb 6, 2026
  1.0
  They run NICS checks on all firearms transfers regardless of the customer having a valid lowa CCL. The lowa license functions as a one-and-done NICS check for 5 years. There is no reason to do this provided the customer has a valid CCL and ID.
• BA

  Brandy Attwell

  Jan 8, 2026
  1.0
  I Saw another person comment on this and it prompted me to write a review, but I had also stopped in the 31st to get some baseball pants when I was shopping and overheard the General manager (wearing a neon orange shirt) talking with that same manager (shorter older lady) mentioned in another review discussing how they want to get rid of certain employees, the general manager even cracking a comment he will do anything to get rid of them as they are useless and I thought that was extremely unprofessional and unusual to hear in a store in ames. When checking out the older lady was mumbling/cussing about how annoying the costumers were being that day and when I asked for a change of price on my items she made it seem like my fault something was priced incorrectly . I would not recommend shopping at Dunhams as it seems to be a toxic workplace and does not value there customers.
• PH

  Paul Hawkins

  Jan 7, 2026
  1.0
  Stopped in yesterday to browse around, ended up finding some clearance jerky clearly marked with yellow tags. The register gal had to call up a manager by the name of Shelly to put in the correct price. This manager was extremely rude to me and made it seem like my fault she had to fix the price, even the girl at the cash register got attitude and clearly was uncomfortable around the manager and how she acted. The manager finally changed the price after multiple side comments and making myself and the employee clearly uncomfortable. This is not the first time being in the store and seeing the same manager along with the general manager being extremely nasty to their staff. I will not be shopping here again if Dunhams allows for managers to treat their customers and staff like that, and highly suggest supporting better businesses elsewhere in Ames.

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