kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 739 Pro Bass Drive NW, Altoona, IA 50009, or contact us at (515) 967-8022.
Frequently Asked Questions About Kate Spade Outlet
Does the Outlets of Des Moines location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Outlets of Des Moines location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Outlets of Des Moines location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Outlets of Des Moines location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What products does Kate Spade Outlet in Altoona offer?
Kate Spade Outlet offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all providing a chic and polished style.
What are the store hours for Kate Spade Outlet in Altoona?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, Sunday from 11:00 AM to 6:00 PM, with special holiday hours as listed on their website.
Where is the Kate Spade Outlet located in Altoona, IA?
The Kate Spade Outlet is located at 739 Pro Bass Drive NW, Suite 590, Altoona, IA 50009.
Does Kate Spade Outlet accept Klarna as a payment method?
Yes, customers can use Klarna in store by setting up Apple Pay or Google Pay with the Klarna digital credit card, treated like any other contactless payment.
Can I return or exchange items purchased online at Kate Spade Outlet?
Yes, items purchased on Katespade.com may be returned or exchanged at Kate Spade specialty shops, excluding airport and department stores. Exchanges are free within 30 days of receipt.
How do I pick up my Buy Online Pickup In Store (BOPIS) order at Kate Spade Outlet?
You'll receive an email when your order is ready (usually within three hours). Bring your order confirmation and valid ID. Notify an associate upon arrival, and orders are held for 48 hours with extension requests allowed.
What payment options are accepted at Kate Spade Outlet?
They accept American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
What nearby stores can I visit for additional women's clothing and shoe options?
Nearby Windsor Fashions and LOFT Outlet both offer women's clothing and shoes, and Rack Room Shoes provides footwear with fashion accessories, allowing a diverse shopping experience around Kate Spade Outlet.
Are there nearby dining options where I can eat before or after shopping at Kate Spade Outlet?
Yes, Chocolaterie Stam offers sweet treats, Uncle Buck's Fish Bowl and Grill serves American and seafood dishes, and Teriyaki Boys provides Japanese and Asian cuisine, all conveniently located nearby.
What other shopping opportunities are around Kate Spade Outlet for kitchen supplies and outdoor gear?
Le Creuset Outlet Store is nearby for kitchen supplies, and Bass Pro Shops offers outdoor gear and sporting goods, making for a well-rounded shopping trip.