Tourneau | Bucherer The Shops at Wailea

Reviews

• JW

  Jordan Winterhalt

  Nov 16, 2025
  5.0
  The store experience is absolutely fantastic. Rachel provided exceptional customer service, thank you!
• GI

  Garrett Iaco

  Oct 29, 2025
  5.0
  I could not be more pleased with my experience here! Christine and Spencer were both such a pleasure to work with! Warm, inviting, kind, and just a pleasure to talk to! They truly went above and beyond! So grateful to leave my Maui trip with a two-tone GMT. My wife has a two-tone Datejust, so this completed our “his and hers” combo we hoped for. Christine and Spencer, thank you both, and we look forward to seeing you on our next trip!! Oh, and they have some of the best Certified Pre-owned watches you will find! All were in such great condition from the newer pre-owned models to the vintage models (the ‘66 Pepsi they had was incredible). Stop by and check them out!!!
• GH

  George Holmes

  Oct 14, 2025
  5.0
  I had a great visit here with Spencer and Nikolina. They were beyond friendly and welcoming, the store itself is beautiful and has some of the best AC on the island. Spencer and Nikolina made my experience unforgettable and I cannot wait to come back. If you are in the market for a Rolex, you have to come see Spencer and Nikolina!
• YM

  Yash M

  Sep 25, 2025
  5.0
  I can’t say enough good things about my experience at Bucherer. Christine and David were absolutely phenomenal — not just in helping me secure my watch without the usual hoops and pressure most authorized dealers put you through, but in how genuinely they cared about me as a person. This watch marked an important career milestone for me, and from the moment I walked in, both Christine and David treated the occasion with the significance it deserved. They didn’t just want to sell me a watch — they took the time to learn about my journey, what this milestone meant, and helped me acquire exactly what I wanted that truly matched the moment. Their sincerity and attention to detail made the experience deeply personal and unforgettable. If you’re looking for more than just a transaction — if you want to be treated like a valued person — I highly recommend working with Christine and David. They’ve earned both my trust and future business.
• EM

  Ed M.

  Sep 24, 2025
  5.0
  I had an amazing experience at Tourneau | Bucherer in The Shops at Wailea. Christine went above and beyond to make my last full day in Maui unforgettable. She was warm, professional, and thoughtful throughout the process, and truly made me feel like a valued client. I was fortunate to leave with a Submariner Date to commemorate both my birthday and Maui trip. The experience was seamless, memorable, and a reflection of the outstanding service at this boutique. Christine even shared local tips (Island Vintage Coffee was excellent!) that made the visit feel personal and special. If you’re in Maui, I highly recommend stopping by and meeting Christine. She embodies the kind of care and professionalism that makes Tourneau | Bucherer such a trusted destination.

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