Keani Hawai'i began as an online jewelry boutique in 2011, founded by Keani Le'a Barnes, a designer from Hawai'i who creates unique pieces inspired by her Hawaiian roots and love for the ocean. Now, after 13 years, Keani has expanded to three retail stores on Maui, offering not only her distinctive jewelry but also women's fashion clothing from local and niche brands.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.