Sunglass Hut

Reviews

• EN

  Elizaveta Neginskaya

  Jan 24, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️ (10/10 — truly outstanding) I would like to express my sincere gratitude and appreciation to Keale (#337944) and Jade #679233 at the Sunglass Hut store in Kailua, O‘ahu for delivering an exceptional customer service experience. From the moment we walked in, Keale was warm, professional, knowledgeable, and incredibly attentive. During our purchase of the Skyler Ray-Ban Smart Glasses, Keale went above and beyond to ensure everything was explained clearly, all questions were answered thoroughly, and the entire transaction was seamless and stress-free. What really stood out was Keale’s dedication to making sure every detail was handled perfectly. She took extra time, showed genuine care, and made the experience feel personalized rather than transactional. That level of service is rare—and it matters. This was true 10-star, white-glove service. Keale is an absolute asset to Sunglass Hut and represents the brand at the highest level. Because of her, this was not just a purchase—it was a great experience. Mahalo, Keale, for going the extra mile. It did not go unnoticed.
• TB

  Tim Busekrus

  Jan 4, 2026
  5.0
  I came in here to get my rayban’s frame adjusted and Celeste was so kind and fixed them for free immediately! Really appreciate her help.
• KP

  Kevin Pacheco

  Jul 16, 2024
  5.0
  I have purchased (4) pairs of sunglasses from the Kailua location. JC was the one who has helped me every time. He has been fantastic to deal with. Very professional and cares about your experience and needs. Oh, and the sunglasses were great too 😉 Good job JC and Sunglass Hut!