Little. Local. Lovely. Nestled in beautiful Kahala, Sugar Sugar Hawaii has every cute thing you need (and some you don't). Handcrafted jewelry, clothing, soaps, cards, chocolate, art, gifts, and more. The owners are a husband-wife team who make a lot of the jewelry right there at the shop, even custom orders! Sugar Sugar also supports other micro-brands, both local and throughout the mainland. Finally, lots of social development programs throughout the world are featured! Welcome to our little shop, and Aloha~
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.