Louis Vuitton Honolulu Gump's Building

Reviews

• SH

  Sarah Horn

  5 days ago
  5.0
  A beautiful store and the workers are very nice
• TK

  Tara Kaufman

  Mar 31, 2026
  5.0
  Had a very great experience at this store with Louise and Pam. The store is two levels and lots of selections. Got the exact bag I wanted and also got a neat Honolulu pineapple stamp for it. Outstanding customer service. Was able to see other styles while I waited. Thank you so much ! Hope to come back
• MM

  Maia

  Mar 26, 2026
  5.0
  There was absolutely no wait it was a nice day out the workers where so kind, I loved the purses here
• MM

  Michael

  Feb 2, 2026
  5.0
  My wife and I first visited the store in 2025, having never looked at LV product previously we came away happy with the treatment and service we received as we looked at some of their options. We returned this year and our sales lady Nozomi was absolutely amazing, she helped my wife through the purse and wallets shopping experience and assisted in making sure the pieces she got fit her size well. When we came back fresh off a catamaran sail right off the beach she was just as helpful as I chose a wallet before returning to the waves for a swim. The stores are always pristine, but the sales staff (in our case specifically Nozomi) truly set our shopping experience to a higher level and made it incredibly enjoyable!
• JK

  Juhee Krishan

  Jan 21, 2026
  1.0
  I was genuinely interested in an item. I had asked if there was a vegan line or something that wasn’t fully leather. The guy i had asked said: oh well no. But we ethically source the leather. And I responded, nothing is really ethical to me about it, but thanks. He responded so condescendingly saying: “that’s your opinion, I love my meat” Honestly, regardless of the “opinion” it was a such a rude comment in general to anyone that is just asking a question - especially as a customer. I honestly felt like I should have called a manager. I was just honest. I just wanted an answer to know my options. Later went to the Hilton Village location where I was shown items that weren’t entirely leather and was met with empathy and kindness. I wish I knew the guys name to put him on blast, but he was too insignificant for me to go back and get it. So leaving this here in case he hears about this negative review so he can maybe learn empathy and leave behind condescending / rude remarks. Also for anyone who does love animals and not “[their] meat” to maybe skip this store.

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