Business Details
About
Shoe StoreClothing StoreFashion Accessories StoreSkate ShopMen's Clothing StoreWomen's Clothing Store
Vans is the original skateboard footwear brand. Rooted in youth culture with an uncompromised commitment to action sports, music and fashion, Vans has been designing footwear and apparel to inspire and empower consumers since 1966. From style icons like the Old Skool and Checkerboard Slip-On to performance-focused skate shoes and outdoor boots, Vans creates authentic products for those who never stand still.
Location
Hours
Reviews
4.3
165 reviews
5 stars
94
4 stars
49
3 stars
11
2 stars
6
1 star
5
- ZBZach BriarNov 11, 20255.0They had a very generous veterans day discount, I was able to buy two pairs of shoes for a great price. The staff is super helpful and friendly! Their newer MTE and ultra range shoes are really cool.
- MTMaui World TravelersAug 23, 20254.0I had a gift card to use, but saved it for use here after receiving zero to crappy service at the Queen Kaahumanu Center location. This location is in Ala Moana Center, third level near Macy's. Like at most stores on Oahu, I was commonly greeted and asked if I needed help by numerous employees. You do NOT get that on Maui. SMH. How difficult is this simple process? Not at all! Being a non-fan of shoes, I naturally gravitated to the shirts and tank tops, until my spouse reminded me that I was looking at some shoes a few months ago. Really? I completely forgot. See, I could care less about shoes! I headed to the shoe wall and found some cool gray & white-soled sneakers, and they had it in my size. Perfect. Sold! OVERALL: Great service, clean and organized store.
- AMAnanda MayneAug 7, 20252.0Showes 2 small!
- JCJacob CarmichaelJul 1, 20252.0Update #2: After some back and forth with Vans customer service, I’m happy to say the issue was eventually resolved. I had purchased a pair of shoes from the Waikīkī store that caused significant foot pain after just one brief wear. They were still in like-new condition, but I was initially denied a return in-store and received a generic response from customer care. After pushing the issue, resending details and photos multiple times, Vans finally acknowledged the situation and provided a $90 gift card, which I appreciate. While the process was more frustrating and time-consuming than it should’ve been, I do feel better about how it ended. I hope Vans can improve the way they handle edge cases like mine in the future — loyal customers should be heard the first time. Update: I followed Vans’ advice and contacted their customer service directly after being denied an exchange in-store — even though the shoes were only worn once, caused significant foot pain, and are still in like-new condition aside from minimal sole discoloration from walking briefly on asphalt. Instead of addressing the issue, Vans sent me a copy-paste policy response and offered a 20% discount code, which is completely useless considering I now have a pair of shoes I can’t wear. No one acknowledged the situation or made any effort to make it right. This isn’t customer service — it’s deflection. If Vans stands behind their products, they should take ownership when something is clearly wrong. I’ve been a loyal customer, but after this experience, I’m seriously reconsidering ever buying from them again. Shameful handling of a simple issue. OG post: Bought a pair of shoes from them and wore them one time. The shoes were too small after testing them out, so I was going to bring them and exchange them for another pair. The shoes are in perfect shape still and the store refused to work with me on an exchange. Worst customer service ever. Waste of time. DO NOT buy shoes from vans
- EBElijah BoykinJun 13, 20255.0Excellent customer service from Nick N.
Frequently Asked Questions About Vans
What products does Vans offer at the Ala Moana Mall location?
Vans offers skateboard footwear, apparel, and accessories including style icons like the Old Skool and Checkerboard Slip-On, performance skate shoes, and outdoor boots to inspire and empower consumers.
Where is the Vans store located in Honolulu?
The Vans store is located at 1450 Ala Moana Blvd., #3240, Honolulu, HI 96814, inside Ala Moana Center.
What are the store hours for Vans at Ala Moana Mall?
Vans at Ala Moana Mall is open every day from 10:00 AM to 8:00 PM.
Does the Vans store offer in-store pickup or delivery services?
Yes, Vans offers in-store pickup service at the Ala Moana Mall location.
What payment methods are accepted at Vans in Ala Moana Center?
Vans accepts American Express, Android Pay, Apple Pay, Cash, Discover, Klarna, Mastercard, Samsung Pay, and Visa.
How can I contact the Vans store at Ala Moana Mall?
You can reach Vans at Ala Moana Mall by calling +1 808-955-6050.
What is the website for the Vans store located in Honolulu?
The Vans store website is https://locations.vans.com/en-us/hi/honolulu/USA242/ and the main Vans website is http://www.vans.com.
What popular stores and boutiques are near Vans at Ala Moana Center?
Nearby stores include Valentino, A|X Armani Exchange, Tori Richard, Michael Kors, PacSun, Hollister Co., and Levi's Store, perfect for fashion and apparel shopping excursions.
Are there dining options near the Vans store at Ala Moana Center?
Yes, nearby dining options include Islands Restaurant, Sugar Factory, BRUG Bakery Lanai, Teppanyaki Farmer, Gen Korean BBQ House, Jade Dynasty Seafood Restaurant, and 85°C Bakery Cafe.
What nearby services can complement a visit to Vans at Ala Moana Center?
You can complement your visit with nearby services such as Regis Salon for beauty and spa treatments, Nails L’mour at Ala Moana Center for nail care, and Barnes & Noble for coffee and books.