kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 2233 Kalakaua Ave, Honolulu, HI 96815, or contact us at (808) 922-3390.
Does the Royal Hawaiian Center location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Royal Hawaiian Center location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Royal Hawaiian Center location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Royal Hawaiian Center location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade in Honolulu?
Kate Spade offers a variety of products including purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all designed to bring modern sophistication and joy to your style.
What are the store hours for Kate Spade at the Royal Hawaiian Center?
Kate Spade Honolulu is open daily from 10:00 AM to 9:00 PM.
Can I return or exchange online purchases at the Kate Spade Royal Hawaiian Center location?
Yes, items purchased on Katespade.com can be returned or exchanged at the Royal Hawaiian Center store, excluding airport and department stores. Exchanges are free of charge within 30 days of receipt.
Does the Royal Hawaiian Center location offer price adjustments on items?
Items purchased at full price may be eligible for a one-time price adjustment if marked down within 7 days of purchase, excluding final sale items or those purchased with discount codes. Please bring your original receipt to the store within this period.
How do I pick up my Buy Online Pickup In Store (BOPIS) order at Kate Spade Honolulu?
You'll receive an email when your order is ready, usually within three hours. Bring your order confirmation and valid ID to the store within 48 hours to pick up your items at the checkout counter. Extensions can be requested if needed.
What payment options does Kate Spade accept at the Royal Hawaiian Center?
Kate Spade accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
Is Klarna accepted for in-store payments at the Kate Spade Royal Hawaiian Center location?
Yes, you can use the Klarna digital credit card through Apple Pay or Google Pay at this store for contactless payments.
What nearby attractions can I visit before or after shopping at Kate Spade in the Royal Hawaiian Center?
Nearby attractions include Center Stage theater, Esprit Nightclub for nightlife, and Rock-A-Hula, offering Hawaiian cuisine and live music. These provide great entertainment options surrounding your shopping experience.
Which dining options are available near the Kate Spade store at the Royal Hawaiian Center?
You can enjoy a variety of nearby dining options such as Doraku Sushi Waikiki for Japanese cuisine, Island Vintage Shave Ice for desserts, and Pa'ina Lanai Food Court for fast Hawaiian food.
Are there other fashion and jewelry stores near Kate Spade at the Royal Hawaiian Center?
Yes, nearby stores include Harry Winston Royal Hawaiian Center for jewelry, Olivia Hawaiian Jewelry for fashion accessories, and Tory Burch for women's clothing and shoes, offering great options to complement your shopping trip.