Van Cleef & Arpels (Ala Moana - Neiman Marcus)

Reviews

• JM

  Joshua Mencis

  Aug 9, 2025
  1.0
  Bad quality product
• DR

  Dustin Rios

  Jun 26, 2025
  5.0
  A Truly Exceptional Experience at Van Cleef & Arpels Ala Moana! I am absolutely delighted to share my incredibly positive experience at the Van Cleef & Arpels within Neiman Marcus, thanks in large part to the outstanding Boutique Director. From the moment I stepped into the boutique, the professionalism, and profound knowledge of Van Cleef & Arpels' exquisite collections were immediately apparent. They guided me with such grace and genuine care, helping me select the perfect gift for my wife. It wasn't just a transaction; it was a truly personalized and memorable journey. My wife absolutely loved her gift! The careful consideration and impeccable service provided by the Cathy made the entire experience, from selection to presentation, truly special. The piece is not just a beautiful item of jewelry, but a cherished symbol of a thoughtful experience. The attention to detail, passion for their craft, and commitment to client satisfaction are truly commendable. This level of service is precisely what one hopes for when visiting a maison of Van Cleef & Arpels' caliber, and the Cathy xemplified it beautifully. I highly recommend visiting this boutique, and particularly seeking out Cathy, for an unparalleled luxury shopping experience. She is a true asset to Van Cleef & Arpels.
• BS

  Brian Shive

  Jun 24, 2025
  5.0
  Picked up a special piece here with my wife during our annual island visit and was totally impressed by the staff and experience. Spoke with the boutique manager, Cathy, and she won us over immediately with expert knowledge and a true consultative approach. Really a breath of fresh air compared to other sales experiences we’ve had. We love the designs Van Cleef offers and with the stand out service, we’ll definitely be back for another special piece on our next trip island trip!
• MS

  Mary Shive

  Jun 24, 2025
  5.0
  My husband and I love this location. They treat me like royalty every time I come it. The quality is excellent and the staff is extremely knowledgeable. I want to thank Cathy in particular because she always comes and says hi to me and lets me know I am a valued customer. Thank all of you for providing the utmost luxury experience.
• MP

  Michelle Piotrowski

  Jun 23, 2025
  5.0
  I had an absolutely wonderful experience thanks to Cathy and her team! Her knowledge, intuition, professionalism, and helpfulness is unmatched. She answered all of my questions about their exceptionally beautiful and special pieces. I highly recommend Cathy if you’re looking for a welcoming and informative experience with someone who is reliable, passionate, and knows her stuff!

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