Van Cleef & Arpels (Ala Moana - Neiman Marcus)

3.3
35 reviews
Maison Van Cleef & Arpels – Jewelry and High Jewelry, place Vendôme in Paris since 1906

About

JewelerDiamondsPerfume StoreWatch StoreGift ShopVan Cleef & Arpels
Open the doors of our boutique to discover Van Cleef & Arpels’ universe and its High Jewelry, Jewelry, Engagement and Watchmaking creations. Our Sales Assistants are at your disposal to assist you in the selection of a piece, and to share with you the Maison’s sources of inspiration.

Location

Van Cleef & Arpels (Ala Moana - Neiman Marcus)
1450 Ala Moana Boulevard, Ala Moana, HI
96814, United States

Hours

Reviews

3.3
35 reviews
5 stars
20
4 stars
0
3 stars
0
2 stars
0
1 star
15
  • JW
    Joy Wei
    Dec 19, 2025
    5.0
    Great service! Everyone was friendly and helpful!
  • JM
    Joshua Mencis
    Aug 9, 2025
    1.0
    Bad quality product
  • MI
    Mike Sommers III
    Jun 23, 2025
    5.0
    Went in while on vacation from Canada. Staff were incredibly friendly and helpful. Bought a gorgeous piece for my wife. Thank you for all the help.
  • DR
    Diana R.
    Mar 26, 2025
    1.0
    No customer service whatsoever so ever. They will happily take your money but won’t provide a solution for THEIR mistake. I can’t believe they refused to make it right for Monica. Now imagine if this happened to someone without a platform? They probably wouldn’t have received a refund. Also their manager, Cathy, is super condescending. STAY AWAY FROM VAN CLEEF!!!!
  • CG
    Cathy Garcia
    Feb 27, 2025
    1.0
    I’ve actually gone there once in November 2024 and then again today. I’ve tried to make appointments both times with security to shop and have some of my pieces cleaned. I’ve left my phone number both times and have never been contacted for those appointments. I feel that this is very poor service. Too bad there wasn’t another location in Waikiki area.

Frequently Asked Questions About Van Cleef & Arpels (Ala Moana - Neiman Marcus)

What types of products does Van Cleef & Arpels (Ala Moana - Neiman Marcus) offer?

They offer High Jewelry, Jewelry, Engagement rings, and Watchmaking creations.

Where is Van Cleef & Arpels (Ala Moana - Neiman Marcus) located?

The boutique is located at 1450 Ala Moana Boulevard, Ala Moana, HI 96814, United States.