Open the doors of our boutique to discover Van Cleef & Arpels’ universe and its High Jewelry, Jewelry, Engagement and Watchmaking creations. Our Sales Assistants are at your disposal to assist you in the selection of a piece, and to share with you the Maison’s sources of inspiration.
Went in while on vacation from Canada. Staff were incredibly friendly and helpful. Bought a gorgeous piece for my wife. Thank you for all the help.
DR
Diana R.
Mar 26, 2025
1.0
No customer service whatsoever so ever. They will happily take your money but won’t provide a solution for THEIR mistake. I can’t believe they refused to make it right for Monica. Now imagine if this happened to someone without a platform? They probably wouldn’t have received a refund.
Also their manager, Cathy, is super condescending. STAY AWAY FROM VAN CLEEF!!!!
CG
Cathy Garcia
Feb 27, 2025
1.0
I’ve actually gone there once in November 2024 and then again today. I’ve tried to make appointments both times with security to shop and have some of my pieces cleaned. I’ve left my phone number both times and have never been contacted for those appointments. I feel that this is very poor service. Too bad there wasn’t another location in Waikiki area.
Frequently Asked Questions About Van Cleef & Arpels (Ala Moana - Neiman Marcus)
What types of products does Van Cleef & Arpels (Ala Moana - Neiman Marcus) offer?
They offer High Jewelry, Jewelry, Engagement rings, and Watchmaking creations.
Where is Van Cleef & Arpels (Ala Moana - Neiman Marcus) located?
The boutique is located at 1450 Ala Moana Boulevard, Ala Moana, HI 96814, United States.
What are the regular opening hours of Van Cleef & Arpels (Ala Moana - Neiman Marcus)?
They are open Monday to Saturday from 11:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Are there any holiday closures or altered hours at Van Cleef & Arpels in Ala Moana?
Yes, they are closed on November 27, 2025, and December 25, 2025. They have shorter hours on December 24 (11:00 AM to 6:00 PM) and December 31 (11:00 AM to 5:00 PM).
How can I contact Van Cleef & Arpels (Ala Moana - Neiman Marcus) via email or phone?
You can email them at alamoana@vancleefarpels.com or call +1 808-206-7058.
Which luxury brand's creations can I explore at this Van Cleef & Arpels boutique?
You can explore Van Cleef & Arpels’ universe including their High Jewelry, Engagement rings, and watches.
Are there nearby clothing stores where I could shop before or after visiting Van Cleef & Arpels?
Yes, nearby clothing stores include Hot Topic, Hilo Hattie, Splash Hawaii, Hollister Co., and Canada Goose Honolulu, making it convenient for a full shopping experience.
What dining options are close to Van Cleef & Arpels (Ala Moana - Neiman Marcus)?
Nearby dining options include Chick-fil-A for fast food, California Pizza Kitchen for pizza and American cuisine, and Tonkatsu Ginza Bairin for Japanese and sushi dishes.
Can I visit any nearby gift or souvenir shops along with Van Cleef & Arpels?
Yes, Hilo Hattie and See's Candies are nearby, offering gift items, souvenirs, and sweets for an enjoyable shopping trip.
Are there places nearby where I can relax or get beauty treatments after visiting the jewelry boutique?
Yes, Premier Barbershop & Medispa Ala Moana and Tresor Rare Ala Moana offer grooming and beauty spa services nearby for your convenience.