Our charity shops are a vital way to raise funds for St Catherine’s Hospice
Our hospice shops across Sussex and East Surrey are hugely important to the work that we do, and last year brought in more than £1.6m; money that will help us deliver vital care and support to local people facing death and loss.
By donating your good quality unwanted items to your nearest St Catherine’s shop, or by popping in and buying yourself something new, you’ll be helping us reach even more people in your local community when they need us the most; from those patients with a terminal illness that need our specialised care, to their loved ones who benefit from our bereavement support.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.