Located inside The County Mall in central Crawley, you’ll find Ernest Jones on the lower level, opposite Holland and Barrett. There is plenty of car parking available and Parking Level 1 offers direct access to the Mall. In-store, you’ll find exclusive diamond collections from famed designers such as Le Vian, Tolkowsky and Neil Lane Designs, as well as a wide range of prestigious watch brands including Gucci, Rado, Ebel and Emporio Armani. For quieter shopping, we recommend visiting us on weekday afternoons. However, you can always book an appointment with one of our jewellery experts for help and advice, or to discuss our repairs, valuations, finance offering and personalisation services. We look forward to welcoming you soon.
There has never been a better time to explore the world of designer watches; discover watches from a range of iconic brands with Ernest Jones.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Explore the stunning collection of diamond rings at Ernest Jones, crafted to celebrate life’s most meaningful moments. Featuring carefully selected diamonds chosen for their brilliance and quality, each ring offers exceptional sparkle and refined style.
From classic solitaires to modern designs, there’s a perfect ring for every occasion. Set in premium metals such as gold, white gold, and platinum, each piece is designed for lasting beauty, making it a timeless symbol of love and elegance.
Discover the collection of wedding rings at Ernest Jones, expertly crafted to represent everlasting love and commitment. Designed with quality and comfort in mind, each ring offers a timeless finish perfect for everyday wear.
From classic bands to more detailed styles, there is a design to suit every preference. Crafted in premium metals such as gold, white gold, and platinum, these rings are made to be cherished for a lifetime, symbolising your journey together in style.
Discover the elegant collection of engagement rings at Ernest Jones, designed to mark life’s most meaningful moments. Each ring features carefully selected diamonds, chosen for their brilliance and quality, creating a truly captivating sparkle.
From timeless solitaire designs to contemporary styles, there is something to suit every taste. Crafted in premium metals such as gold, white gold, and platinum, each piece is made for lasting beauty and comfort, making it the perfect symbol of love and commitment.
Explore the elegant collection of gold jewellery at Ernest Jones, designed to bring timeless style to every occasion. Crafted from high-quality gold, each piece offers a radiant finish and lasting durability.
From delicate everyday designs to bold statement pieces, the collection suits a variety of tastes and styles. Whether you're searching for a meaningful gift or a classic addition to your own collection, there’s something to suit every moment.
Available in yellow gold, white gold, and rose gold, each piece is thoughtfully designed for both comfort and sophistication, making it perfect for everyday wear or special occasions.
Discover the refined collection of watches at Ernest Jones, designed to combine style with reliable performance. Crafted using high-quality materials, each timepiece offers durability, precision, and a sophisticated finish.
From classic designs to modern styles, the range suits both everyday wear and special occasions. Featuring trusted brands and expertly made movements, every watch is created with attention to detail and comfort in mind.
Perfect as a meaningful gift or a stylish personal accessory, Ernest Jones watches are made to be worn and appreciated for years to come, offering a timeless addition to any collection.
Explore the collection of smartwatches at Ernest Jones, designed to combine modern technology with sleek, everyday style. Crafted with high-quality materials, each smartwatch offers comfort, durability, and a sophisticated finish.
From fitness tracking and health monitoring to seamless smartphone connectivity, these smartwatches are built to support your daily routine with ease. With a range of designs and finishes available, there’s something to suit every lifestyle and preference.
Perfect for staying connected while on the go, Ernest Jones smartwatches offer both practicality and style, making them a versatile addition to any collection.
Discover the beautiful collection of silver jewellery at Ernest Jones, designed to add effortless style to any look. Crafted from high-quality silver, each piece offers a bright, polished finish and lasting durability.
From delicate everyday designs to more statement pieces, the collection caters to every style and occasion. Whether you're searching for a thoughtful gift or a versatile addition to your own collection, there’s something to suit every taste.
Designed with comfort and attention to detail, Ernest Jones silver jewellery is perfect for everyday wear, offering timeless appeal that can be enjoyed for years to come.
Explore the versatile collection of rings at Ernest Jones, designed to suit every style and occasion. Crafted using high-quality materials, each piece offers a perfect blend of durability, comfort, and refined design.
From simple, elegant bands to more detailed and eye-catching styles, the range caters to both everyday wear and special moments. Whether you're marking a milestone, choosing a meaningful gift, or adding to your personal collection, there’s a ring to suit every taste.
Available in a variety of metals and finishes, each ring is designed with attention to detail, ensuring lasting beauty and a comfortable fit. Ernest Jones rings offer timeless appeal, making them perfect for everyday elegance or celebrating life’s special moments.
Discover the stunning collection of necklaces at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each piece offers a blend of elegance, durability, and everyday wearability.
From delicate chains for a subtle, refined look to more statement designs that stand out, the collection caters to a variety of styles and occasions. Whether you’re dressing for a special event or enhancing your everyday outfit, there’s a necklace to suit your style.
Available in a range of metals and finishes, each piece is thoughtfully designed with attention to detail and comfort in mind. Ernest Jones necklaces make the perfect gift or a timeless addition to your own jewellery collection, offering lasting beauty you can enjoy for years to come.
Explore the elegant collection of bracelets at Ernest Jones, designed to bring a refined finishing touch to any look. Crafted from high-quality materials, each piece combines durability with sophisticated style for everyday wear or special occasions.
From delicate, understated designs to bold statement pieces, the collection offers something to suit every taste and personality. Perfect as a meaningful gift or a stylish addition to your own jewellery collection, each bracelet is created with comfort and attention to detail in mind.
Available in a range of metals and finishes, Ernest Jones bracelets offer versatile style and lasting beauty, making them an essential accessory for any occasion.
Discover the elegant collection of earrings at Ernest Jones, designed to add the perfect finishing touch to any look. Crafted from high-quality materials, each pair offers a balance of style, comfort, and lasting durability.
From classic studs and timeless hoops to more detailed statement designs, the range suits both everyday wear and special occasions. Whether you're looking for a subtle accessory or something to stand out, there’s a style to match every taste.
Available in a variety of metals and finishes, Ernest Jones earrings are thoughtfully designed with attention to detail, making them a meaningful gift or a versatile addition to your jewellery collection.
Reviews
4.3
75 reviews
5 stars
53
4 stars
10
3 stars
2
2 stars1
1 star
9
EM
Emma Marshall
Aug 6, 2026
4.0
Very helpful sales assistant.
WW
William Walkinton
Aug 3, 2026
5.0
Excellent service from the store manager who provided us with a new eternity ring, where the original one had a fault, without putting up any argument. Really great service and nice not to have to fight our case in order to get the replacement ring. It arrived in the post 2 days later as well which was fantastic
AA
Alfie
Jul 12, 2026
5.0
Good service, let me see a range of different options whilst helping with his own opinion. Very nice time and adjusted the size many times after I picked wrong sizes. Josh
RN
Reza Razmi nezhad
Jun 27, 2026
1.0
Probably the worst shop in county mall, said Hi sales adviser (asian guy with glasses) didn’t even look and continued yapping with his colleague, straightly walked out of shop.
CA
Chris Avraam
Jun 1, 2026
5.0
I had a great experience today at Ernest Jones. Mandy, the lady that served me could not have been more helpful.
Ernest Jones is located inside The County Mall in central Crawley, specifically at Unit 21 Lower Mall, opposite Holland and Barrett.
What are the opening hours of Ernest Jones?
Ernest Jones is open Monday to Saturday from 9:30 AM to 5:30 PM, and on Sundays from 10:30 AM to 4:30 PM.
Does Ernest Jones offer in-store pickup and delivery services?
Yes, Ernest Jones offers in-store pickup, delivery, and no-contact delivery services.
Can I book an appointment for personalized service or advice at Ernest Jones?
Yes, you can book an appointment with one of the jewellery experts for help, advice, repairs, valuations, finance options, and personalisation services.
What types of jewellery and watches are available at Ernest Jones Crawley?
Ernest Jones offers exclusive diamond collections from designers like Le Vian, Tolkowsky, and Neil Lane Designs, plus prestigious watch brands such as Gucci, Rado, Ebel, and Emporio Armani.
Does Ernest Jones provide ring sizing and jewellery repair services?
Yes, Ernest Jones provides ring sizing, jewellery repair services, and watch repair services.
What payment methods are accepted at Ernest Jones?
Ernest Jones accepts debit cards and mobile NFC payments. Cash-only payments and pay-by-check are not required.
Is parking available near Ernest Jones?
Yes, there is plenty of car parking available at The County Mall, with Parking Level 1 offering direct access to the mall and Ernest Jones store on the lower level.
Which nearby stores can I visit for more shopping options?
Nearby stores include Next for clothing, Pandora for jewelry, and Trespass for outdoor gear and sporting goods, all located within The County Mall.
Are there nearby places to grab a coffee or snack when visiting Ernest Jones?
Yes, nearby you can visit Costa Coffee, Krispy Kreme Crawley for donuts, or Bubble CiTea for bubble tea, perfect for a break during your shopping trip.
How can nearby transit or services help customers visiting Ernest Jones?
Nearby services like the Post Office Travel Money and DHL Express shipping center provide convenient options for customers handling currency exchange or shipping needs while visiting Ernest Jones.
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