Ring Sizing
From £59.95
Ring sizing completed off-site within 10 days. Suitable for gold, silver, platinum and palladium with a 12‑month guarantee included.
Brand Certified
H. Samuel
4.8(406 reviews)
Certified by H. Samuel • Jun 21, 2026
Business Details
15 St Mary Arcade, Swansea, WLS
SA1 3QW, United Kingdom
Certified by H. Samuel • Jun 21, 2026
+44 1792 455404
Certified by H. Samuel • Jun 21, 2026
https://www.hsamuel.co.uk/store/HS4343-Swansea
Certified by H. Samuel • Jun 21, 2026
About
Certified by H. Samuel • Jun 21, 2026
JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
Positioned in the centre of Swansea, H.Samuel is located at the junction of Oxford Street and Union Street, within easy reach of key shopping areas and attractions. With several car parks nearby, including options on Kingsway and Oxford Street, the store is convenient to access. Inside, you’ll find a broad selection of men’s and women’s watches from brands such as Armani Exchange, Casio and Fossil, alongside a versatile jewellery range suited to both everyday wear and special occasions. Diamond collections include Forever Diamond, Perfect Fit and Princessa. Services such as repairs, engraving and valuations are available, with expert in-store support to guide your choice.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by H. Samuel • Jun 21, 2026
Hours
Certified by H. Samuel • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
12/25/20269:00 AM - 5:30 PM
Products & Services
4 lists · 16 items
Explore offerings from H. Samuel on 15 St Mary Arcade in Swansea, with popular repair & care services offsite available at this location.
Services
13 items
Repair & Care Services Offsite
Is your usual look of layered necklaces in need of some extra sparkle? Don’t fret, Repair & Care with H. Samuel is here to breathe new life into your old or damaged jewellery and watches. Read on to find out about the services dedicated to giving your favourite pieces some much needed TLC.
Jewellery Cleaning & Polishing
From £39.95
Jewellery cleaning and polishing to restore shine and remove scratches. Off‑site service.
Jewellery Rhodium Plating
From £49.95
Rhodium plating restores white gold’s shine and protects against wear. Completed off-site in within 10 days.
Jewellery Repair Services
Prices may vary depending on item type and work required
Jewellery repairs for rings, chains and settings. Free in‑store estimate.
Watch Battery Replacement & Reseal
From £49.95
Watch battery replacement and reseal to restore performance and water resistance, using high‑quality components.
Watch Servicing
From £49.95
Watch servicing to restore accuracy and reliability. Cleaning, lubrication and adjustment to extend lifespan.
Watch Repairs
Price and lead times vary depending on watch brand and work required
Watch repairs for straps, clasps, glass and mechanisms using high‑quality components.
Off-site jewellery and watch engraving available in any store from £30 for our items or yours, sent to our Jewellery Quarter service centre with a 10 working day turnaround.
Jewellery & Watch Valuation
From £60
All valuations for insurance or probate purposes.
In-Store Watch Bracelet Adjustments
if watch is purchased elsewhere.
Bracelet adjustment for a comfortable fit. Free in‑store if watch was bought in store; charges may apply if watch was purchased elsewhere.
In-Store Watch Battery Replacement
From £9.99
In‑store battery replacement from £9.99. Expert fitting with high‑quality batteries; subject to availability.
Bespoke jewellery design to create a unique piece. In‑store consultation required.
In-Store Jewellery Cleaning
Free in-store jewellery cleaning (basic service). Deeper clean and polish available via chargeable send-away service.
Lifetime Battery Replacement
1 item
Lifetime Battery Replacement
From £17.99
Lifetime battery replacement to keep your watch running reliably, using high‑quality components for lasting performance.
Permanent Jewellery
1 item
Permanent bracelets, welded for a seamless fit. Personalise with charms. Select stores only; staff availability applies.
Ear Piercing
1 item
Ear Piercing
Free service when buying a pair of piercing earrings.
Professional ear piercing using safe, hygienic techniques. Includes starter earrings. Free with any piercing earring purchase.
Reviews
4.8
406 reviews
5 stars
376
4 stars
14
3 stars4
2 stars3
1 star
9
- DSDylan ScalesJun 8, 20265.0I bought a watch at H Samuel in Swansea today. Chloe served me. She was courteous and knowledgeable. Chloe has first class customer service skills and provided a great buying experience.
- JTJosh tudorJun 7, 20265.0Kim was so so helpful and found us both the perfect rings
- JGJohn GardnerJun 3, 20265.0Daughter had her ears pierced and wife had her rings processed for a resizing. Great service. Friendly and knowledgeable staff
- MAMoh AbdMay 22, 20265.0Great experience, thanks to the help of Sara and Kim at Swansea Quadrant shop! Especially Kim was so friendly and helpful 💐
- LDLowz DaviesApr 19, 20265.0Had my ears pierced for the first time, Emily was lovely and professional. I enjoyed that I was left alone when deciding which earrings to choose, felt no pressure to choose specific ones. Everything was clean and hygienic.
Frequently Asked Questions About H. Samuel
Do you do ear piercings?
Our ear piercing service is available at selected H. Samuel stores, to find out what store near you provides this service click book an appointment to find out more.
Do you accept drop-ins/walk-ins for ear piercings?
Yes, H. Samuel does walk-in piercing appointments. You can come into the store at any time to get your ears pierced. We would recommend booking in advance, just in case it’s a busy day. To book in at the Perfect Piercing studio: call the store or book an appointment online.
Does H. Samuel offer ear piercing services?
Yes, ear piercing is available at selected H. Samuel stores. You can book an appointment to find out if the Swansea store provides this service.
Can I walk in for an ear piercing at H. Samuel Swansea?
Yes, walk-in ear piercings are welcome, but it is recommended to book in advance to avoid busy days.
What are the opening hours of H. Samuel in Swansea?
H. Samuel Swansea is open Monday to Saturday from 09:00 to 17:30 and on Sunday from 10:30 to 16:30.
Where is H. Samuel located in Swansea?
H. Samuel is located at 15 St Mary Arcade, Quadrant Shopping Centre, Swansea city centre, opposite NatWest bank.
What types of products can I find at H. Samuel Swansea?
You can find designer watches from brands like Armani Exchange, Casio, Fossil, stylish jewellery including diamond collections from Forever Diamond, Perfect Fit, and Princessa.
Does H. Samuel Swansea offer repair and valuation services?
Yes, in-store services include repairs, valuations, engravings, and free expert appointments to help find the perfect gift.
What payment methods does H. Samuel accept?
H. Samuel accepts debit cards and mobile NFC payments; cash payments are not required.
Are there convenient parking options near H. Samuel Swansea?
Yes, nearby car parks include the NCP Kingsway and Oxford Street car parks, both within a few minutes' walk of the store.
What nearby places can I visit around H. Samuel Swansea?
Nearby you can visit the Quadrant Shopping Centre, Swansea Indoor Market, and enjoy cafes like Trenchers, and shops such as Pandora, The Works, and Boots.
How can nearby stores like Pandora or The Works be useful when visiting H. Samuel?
After shopping for jewellery at H. Samuel, you can explore Pandora for more jewellery options or The Works for books and crafts, making for a full day of diverse shopping.
Brand Certified Facts from H. Samuel
This information is certified by H. Samuel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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