This profile is uncertified and using publicly sourced data
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Business Details
About
Vape Store
Welcome to The Puffin Hut vape shop in Chippenham. We are a Trading Standards Approved, premium and professional retailer of quality e-cigarettes and vape products in Wiltshire, established in 2013.
Our friendly and helpful staff provide outstanding customer service along with honest advice and tips to improve your vaping experience.
Whether you are new to vaping or are more experienced, we're here to help. We are passionate about vaping and will only stock the best, high quality and authentic products.
We have a vast range of e-liquids so you're sure to find a flavour you like. We stock a huge selection of brands including Hangsen, Vampire Vape, Six Licks, Riot Squad, Zeus Juice to name but a few. Visit us and see them for yourself!
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.