Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What types of products does New Look in Chippenham offer?
New Look offers affordable, on-trend clothing and accessories for women, men, and kids, including categories like women's clothing, men's clothing, children's clothing, footwear, and fashion accessories.
What is the store address and contact number for New Look Chippenham?
The store is located at Unit 32, Borough Parade, Chippenham, SN15 3WL, UK. You can contact them at +44 1249 449940.
What are the opening hours for New Look in Chippenham?
New Look is open Monday through Saturday from 9:00 AM to 5:30 PM, and on Sunday from 10:00 AM to 4:00 PM.
Does New Look Chippenham accept in-store pickup for online orders?
Yes, New Look at Chippenham offers in-store pickup services for online purchases.
What payment methods are accepted at New Look Chippenham?
They accept various payment options including American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, MasterCard, and Visa.
What is New Look Chippenham's returns policy?
Items can be returned within 28 days from the receipt or collection date if they are unworn and in original condition, with proof of purchase. Refunds are issued to the original payment method. For details and exceptions, see their Help Centre.
Is New Look Chippenham wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with mobility needs.
Which nearby places can I visit before or after shopping at New Look Chippenham?
Nearby you can visit Borough Parade shopping center, Waterstones bookstore, and David Christopher Jewellers. These spots offer additional shopping and cultural experiences near New Look.
Are there nearby cafes or restaurants close to New Look Chippenham where I can relax?
Yes, Caffè Nero provides a nearby coffee shop experience, and for dining, Wine Monkey and Yanni's Caribbean Restaurant and Takeaway are nearby options to enjoy a meal or drink.
What transit or convenience services are near New Look Chippenham to help with visits?
Little Waitrose & Partners supermarket is nearby for groceries, and Chippenham has telecommunications stores like T-Mobile and EE for connectivity needs, making your visit convenient.
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