Our beautifully presented boutique charity shop is situated on the thriving High Street in Theale, a small village close to Reading. We are the only charity shop in Theale and indeed the wider area, serving many other villages in West Berkshire. We are fortunate to receive lots of good quality donations and offer high end clothing, accessories and on trend homeware.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.