Business Details
Unit 7, Elliott's Field Retail Park, Rugby, WAR
CV21 1SR, United Kingdom
Certified by New Look • Aug 09, 2026
+44 1788 862300
Certified by New Look • Aug 09, 2026
http://www.newlook.com/uk/store/2194
Certified by New Look • Aug 09, 2026
About
Certified by New Look • Aug 09, 2026
Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by New Look • Aug 09, 2026
Hours
Certified by New Look • Aug 09, 2026
Monday9:30 AM - 7:00 PM
Tuesday9:30 AM - 7:00 PM
Wednesday9:30 AM - 7:00 PM
Thursday9:30 AM - 8:00 PM
Friday9:30 AM - 8:00 PM
Saturday9:30 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.3
164 reviews
5 stars
86
4 stars
49
3 stars
21
2 stars
3
1 star
5
- GBGeorgia BennettApr 7, 20263.0I regularly shop at this new look as it's the nearest one that has more range. Annoyingly they don't have the petite range in store hence the 3 stars. I'm 5ft so don't always fit in the normal range. If you could bring back your petite range in store I would be very happy.
- BDBianca DeliaOct 20, 20251.0Very rude staff. I entered the store without realising it was close to closing time, and one of the staff members shouted that the shop would close in 5 minutes and rolled her eyes— even though I was standing right next to her so I could easily hear without the shouting. I completely respect working hours, so I left the store right away , but this kind of behaviour doesn’t feel polite or welcoming at all.
- LYLorton YukoMay 26, 20225.0Friendly staff working there.
- SSs sJan 15, 20225.0Perfect
- PTPaul TaylorAug 16, 20202.0Poor quality clothing compared to years ago, Stock is rammed onto rails so tight it's impossible to see the clothes unless you remove an item and then can't easily return it to the rail as there is no space. The floor is strewn with hangers and clothes which creates an unsafe environment Not a user friendly shop. If you went to buy a car but couldn't doors what would you do?
Frequently Asked Questions About New Look
What is your returns policy?
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What is New Look's returns policy?
You can return any item within 28 days in its original condition with proof of purchase. Refunds go to the original payment method. Items must be unworn and returned within the timeframe.
What are New Look's opening hours during weekdays?
New Look is open Monday to Wednesday from 9:30 AM to 7:00 PM, and Thursday to Friday from 9:30 AM to 8:00 PM.
Does New Look offer in-store pickup?
Yes, New Look provides in-store pickup services.
Is New Look wheelchair accessible?
Yes, New Look has wheelchair accessible entrances, parking, and elevators.
What payment options does New Look accept?
New Look accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, Mastercard, and Visa.
Can I shop online and pick up items at New Look?
Yes, New Look offers the option to buy online and pick items up in store.
What are some nearby places where I can grab a coffee before shopping at New Look?
Nearby coffee shops include Costa Coffee, Caffè Nero, M&S Café, and Greggs.
Where can I find other clothing stores close to New Look?
You can visit nearby clothing stores like H&M, River Island, FatFace, Next, and Debenhams within Elliott's Field Retail Park.
Are there dining options near New Look in Elliott's Field Retail Park?
Yes, dining options nearby include Nando's, M and S Cafe, Costa Coffee, Greggs, and Benito Brow Bar.
What type of products does New Look offer?
New Look offers affordable, on-trend clothing and accessories for women, men, and kids, including boots, dresses, coats, and fashion accessories.
Brand Certified Facts from New Look
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Certified August 09, 2026Yext Knowledge Graph
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