Pragnell is one of UK's last family-owned, full-service jewellers. With over 170 years’ experience of hand-crafting rare jewels, we mark life's significant moments with pieces of exceptional beauty, rarity, and quality, offering the widest selection of fine and vintage jewellery, watches, and silver, both antique and modern, in the UK. Our flagship showroom in Stratford-upon-Avon offers exquisite masterpieces, handcrafted in our British workshops, exclusive jewellery collections, engagement rings, antiques, and bespoke jewellery services. As a Rolex and Patek Philippe Authorised Retailer, the showroom represents the very best in luxury Swiss timepieces. Please do visit us and you can be sure of a warm welcome.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.