Mandy was an amazing, helped me when I wasn't feeling my best. Ended up with several outfits I was very happy with. Thank you x
IP
izzy paton
Mar 28, 2026
2.0
I went here to shop, and while waiting in the queue there was a lovely girl taking people. All the while, 3 managers were standing in a circle talking and laughing while around 10 of us queued. The girl behind the till was lovely, and was so helpful meanwhile the 3 managers noticed she was struggling and didn’t come and help. The girl behind the till, the girl in the black outfit and beanie, thank you for being so helpful.
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What is the returns policy at New Look in Leamington Spa?
You can return any item within 28 days in its original condition with proof of purchase. Refunds are issued to the original payment method. Sale items and promotional purchases are included. Full details are on the Help Centre.
What are the opening hours of New Look at The Shires Retail Park?
The store is open from 9:00 AM to 8:00 PM Monday to Friday, 9:00 AM to 6:30 PM on Saturday, and 10:30 AM to 4:30 PM on Sunday.
Does New Look offer in-store pickup for online orders?
Yes, New Look offers in-store pickup services at this location.
What types of clothing and accessories does New Look offer?
New Look offers affordable, on-trend clothing and accessories for women, men, and children, including boots, dresses, coats, and more.
Which payment methods are accepted at New Look in Leamington Spa?
New Look accepts a wide range of payment options including American Express, Apple Pay, Android Pay, cash, Diners Club, Maestro, Mastercard, and Visa.
Is New Look accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and entrances to accommodate customers with disabilities.
Are there any nearby coffee shops where I can relax after shopping at New Look?
Yes, Costa Coffee and Caffè Nero are nearby, great spots to enjoy a coffee after your shopping visit.
Can I visit other clothing stores close to New Look at The Shires Retail Park?
Yes, nearby clothing stores include Evans, Next, JD Sports, and Mamas & Papas, providing a variety of fashion options to explore.
Are there any fitness or beauty services near New Look?
Yes, Orangetheory Fitness Leamington Spa and beauty salons such as Style & Smile Hair and Beauty LTD and Elemis are nearby for fitness and beauty treatments.
Where can I find banking or travel services near New Look?
Nearby travel services include TUI and TUI Leamington Spa, which offer travel agency services and currency exchange.
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