Location.com logo
Brand Certified

New Look

4.2
(132 reviews)

Business Details

+44 1892 552580
http://www.newlook.com/uk/store/1972

About

Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

New Look
Great Lodge Retail Park, Tunbridge Wells,
TN2 3EW, United Kingdom

Hours

Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 6:30 PM
Sunday10:30 AM - 4:30 PM
5/25/20269:00 AM - 7:30 PM

Reviews

4.2
132 reviews
5 stars
70
4 stars
29
3 stars
24
2 stars
3
1 star
6
  • JK
    Joanna Kerley
    Apr 24, 2026
    5.0
    Big store, lots of clothes, helpful staff
  • JB
    Jade B
    Apr 12, 2026
    5.0
    I do not live local to here (actually there is a new look fat closer) however I much prefer this store. This is a large store with two florrs- lower ladies, upper shoes and teens. There is a large variety of styles along with sleepwear as well as gym king, apricot and a few other brands. I got assistance from a lovely member of staff and brought that item. She also complimented this item on me which was so helpful and I love the piece. Thank you!
  • CC
    Contact Contact
    Apr 9, 2026
    1.0
    Rude staff, you cant refund sale items only exchange meaning spending more Money it’s a con and the mangers attitude is out of ordered just rude, refused to listen that I was told k could refund I was told it’s my fault and I should make sure and know there policy before I buy! But new look I won’t ever use you again!
  • NH
    Niamh Harrington
    Mar 16, 2026
    5.0
    I was served by a lady called Chloe who was extremely helpful. I was in a rush to buy some clothes for an event and she helped me order in a pair of shoes, double checking it would come in time before my event. Excellent customer service.
  • GH
    George Henze
    Feb 26, 2026
    4.0
    Boring place but nice if you need new clothes I guess

Frequently Asked Questions About New Look

What is your returns policy?

Returning an unwanted item? We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple: -You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online). -Items must be unworn and in their original condition. -Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). -All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated). Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

What is the return policy at New Look in Tunbridge Wells?

You can return any item within 28 days from purchase or collection, as long as it is unworn, in original condition, and accompanied by a valid receipt. Refunds go to the original payment method.

Brand Certified Facts from New Look

This information is certified by New Look and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: