Brand Certified
New Look
4.2(132 reviews)
Certified by New Look • May 24, 2026
Business Details
Great Lodge Retail Park, Tunbridge Wells,
TN2 3EW, United Kingdom
Certified by New Look • May 24, 2026
+44 1892 552580
Certified by New Look • May 24, 2026
http://www.newlook.com/uk/store/1972
Certified by New Look • May 24, 2026
About
Certified by New Look • May 24, 2026
Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by New Look • May 24, 2026
Hours
Certified by New Look • May 24, 2026
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 6:30 PM
Sunday10:30 AM - 4:30 PM
5/25/20269:00 AM - 7:30 PM
Reviews
4.2
132 reviews
5 stars
70
4 stars
29
3 stars
24
2 stars
3
1 star
6
- JKJoanna KerleyApr 24, 20265.0Big store, lots of clothes, helpful staff
- JBJade BApr 12, 20265.0I do not live local to here (actually there is a new look fat closer) however I much prefer this store. This is a large store with two florrs- lower ladies, upper shoes and teens. There is a large variety of styles along with sleepwear as well as gym king, apricot and a few other brands. I got assistance from a lovely member of staff and brought that item. She also complimented this item on me which was so helpful and I love the piece. Thank you!
- CCContact ContactApr 9, 20261.0Rude staff, you cant refund sale items only exchange meaning spending more Money it’s a con and the mangers attitude is out of ordered just rude, refused to listen that I was told k could refund I was told it’s my fault and I should make sure and know there policy before I buy! But new look I won’t ever use you again!
- NHNiamh HarringtonMar 16, 20265.0I was served by a lady called Chloe who was extremely helpful. I was in a rush to buy some clothes for an event and she helped me order in a pair of shoes, double checking it would come in time before my event. Excellent customer service.
- GHGeorge HenzeFeb 26, 20264.0Boring place but nice if you need new clothes I guess
Frequently Asked Questions About New Look
What is your returns policy?
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What is the return policy at New Look in Tunbridge Wells?
You can return any item within 28 days from purchase or collection, as long as it is unworn, in original condition, and accompanied by a valid receipt. Refunds go to the original payment method.
Does New Look in Tunbridge Wells offer in-store pickup?
Yes, New Look provides in-store pickup services for your convenience.
What are the opening hours of New Look in Tunbridge Wells?
New Look is open Monday to Friday from 09:00 to 19:30, Saturday from 09:00 to 18:30, and Sunday from 10:30 to 16:30.
Which payment options are accepted at New Look Tunbridge Wells?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, MasterCard, and Visa.
Is New Look Tunbridge Wells wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
Does New Look Tunbridge Wells offer free Wi-Fi to customers?
Yes, the store provides free Wi-Fi for customers.
Are there any department stores near New Look Tunbridge Wells for broader shopping?
Yes, nearby you can visit department stores like Next, TK Maxx, and John Lewis & Partners at Home for a variety of shopping options.
What entertainment options are near New Look in Tunbridge Wells?
Hollywood Bowl Tunbridge Wells, a bowling alley and entertainment venue, is nearby if you want to relax after shopping.
Where can I enjoy a coffee near New Look Tunbridge Wells?
You can visit Starbucks UK, located close to New Look, for coffee and light refreshments.
Can New Look customers find electronics stores nearby?
Yes, Currys PC World is nearby, offering electronics and appliance shopping if you want to combine your visit with tech purchases.
Brand Certified Facts from New Look
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Certified May 24, 2026Yext Knowledge Graph
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