Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What are the store hours for New Look in Southsea?
New Look Southsea is open Monday to Friday from 9:30 AM to 5:30 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 10:00 AM to 4:00 PM.
Does New Look in Southsea offer in-store pickup?
Yes, New Look Southsea offers in-store pickup for online orders.
What is New Look's returns policy?
You can return any unworn item in its original condition within 28 days with a valid receipt or dispatch note. Refunds are issued to the original payment method. Items must not be worn or outside the return period. For details, visit the Help Centre.
What types of clothing and accessories are available at New Look Southsea?
New Look offers affordable, on-trend clothing and accessories for women, men, and kids, including dresses, coats, boots, and party wear.
What payment options are accepted at New Look Southsea?
New Look Southsea accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Maestro, Mastercard, and Visa.
Is New Look Southsea wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are there any nearby places to visit before or after shopping at New Look?
Yes, you can visit Southsea Farmers' Market for fresh local produce, Coffee#1 or O'Briens coffee shops for a drink, and Heidi's Swiss Patisserie for bakery treats nearby.
What nearby shops can complement a visit to New Look Southsea?
Nearby shopping options include British Red Cross shops for thrift finds, Clinique Counter for beauty supplies, and Sports Direct for sporting goods and apparel.
Are there nearby department stores near New Look Southsea for more shopping options?
Yes, Knight & Lee and John Lewis Knight And Lee department stores are nearby, offering a wider range of retail products to explore.
What categories of products does New Look Southsea specialize in?
New Look Southsea specializes in women's, men's, and children's clothing, lingerie, swimwear, footwear, accessories, and plus-size clothing.
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