Question 1

What is your returns policy?

Accepted Answer

Returning an unwanted item?

We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:

-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).

-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). 
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).

Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

Question 2

Is the New Look store in Scarborough currently open?

Accepted Answer

The New Look store at 40 Bruswick Shopping Centre, Scarborough, is currently closed.

Question 3

What products does New Look at Scarborough offer?

Accepted Answer

New Look offers affordable, on-trend clothing and accessories for women, men, and kids, including categories such as womenswear, menswear, children's clothing, footwear, lingerie, and fashion accessories.

Question 4

What payment methods are accepted at New Look Scarborough?

Accepted Answer

New Look accepts various payment methods including American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, Mastercard, and Visa.

Question 5

Does New Look Scarborough offer in-store pickup?

Accepted Answer

Yes, New Look Scarborough offers in-store pickup services.

Question 6

Can customers return items purchased at New Look Scarborough?

Accepted Answer

Yes, customers can return items within 28 days, with items being unworn, in original condition, and returned with proof of purchase. Refunds are issued to the original payment method.

Question 7

Is New Look Scarborough wheelchair accessible?

Accepted Answer

Yes, New Look Scarborough has wheelchair-accessible entrances and parking to accommodate customers with disabilities.

Question 8

What nearby stores can I visit along with New Look in the Brunswick Shopping Centre?

Accepted Answer

Nearby stores include Debenhams, Select Fashion, Argos, and Yours Clothing, offering a variety of shopping options for fashion, department store goods, and more.

Question 9

Are there any beauty or wellness services near New Look Scarborough?

Accepted Answer

Yes, nearby beauty and wellness places include Benefit Cosmetics Brow Bar, Supercuts hair salon, and Holland & Barrett health food store, offering services from beauty treatments to health supplements.

Question 10

Where can I grab a coffee or eat near New Look Scarborough?

Accepted Answer

You can visit Costa Coffee for a coffee or Wackers Scarborough for seafood and fish and chips nearby New Look.

Question 11

Are there any places nearby where I can get my photos developed or print services?

Accepted Answer

Yes, Max Spielmann, located nearby, offers photography and print services.

New Look - Closed

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