Charles Tyrwhitt

Reviews

• CW

  Chris Watson

  May 3, 2026
  2.0
  Disappointed, from the online reviews and the founders statement on exemplary customer service i genuinely wanted to visit and get a new wardrobe. However walking into the oxford store straight away the vibe was off , almost empty shop, 3 members of staff huddled behind the till, no acknowledgement or greeting. Will be going elsewhere to spend my money
• OJ

  Owen Johnson

  Apr 14, 2026
  5.0
  I can't speak highly enough of the assistance I received in Charles Tyrwhitt Oxford on multiple occasions. On my first visit Tom took exceptional care and attention, really making me feel at ease and was a font of information. Follow up visits have been equally useful. By far the best customer service of the men's clothing stores I've used in the Westgate. Make it your port of call
• CM

  Charlie Middleton

  Mar 29, 2026
  5.0
  Wilbur was a great help- I needed a change of shirt last minute and he came to the rescue! Great service.
• SH

  Spencer Hughes-Morris

  Mar 7, 2026
  5.0
  Highly recommend this establishment. The staff couldn't be more helpful. The range is enormous. The young lady who served us is unfortunately leaving for Canada. She will be a great loss to the brand.
• RR

  Raees

  Jan 1, 2026
  5.0
  I had a great experience at this store buying charcoal pure wool funnel neck overcoat for my dad. Thanks to Lamine for the excellent customer service. The staff were friendly, attentive, and genuinely willing to help without being pushy. It’s refreshing to shop somewhere that clearly values its customers. I’ll definitely be returning and recommending this store to others.

Frequently Asked Questions About Charles Tyrwhitt