Charles Tyrwhitt

Reviews

• JM

  Jack Marskell

  Apr 18, 2026
  5.0
  Francisca was extremely helped and professional. If you ever go to CT Marlow ask for Francesca. Extremely grateful for her help
• DS

  David Smith

  Mar 22, 2026
  1.0
  I placed an order for 5 shirts. Within 24 hours of ordering, I realised that I had entered the wrong sleeve length and that they would be 2 inches too short. I immediately called and emailed Charles Tyrwhitt. They said that their system would not allow them to change or cancel the order, as it had already been processed. This, despite the fact I was not due to receive my order for over a week. I had been a very loyal customer of theirs for 18 years and had spent thousands with them. I'm so disappointed that they could not or were not willing to manually amend my order. I will not be buying from them again.
• CQ

  Charlie Q

  Feb 20, 2026
  5.0
  Great service. Excellent attention & care from Dan. Will be back!!
• ZA

  Zineb Adnadane

  Feb 9, 2026
  5.0
  Joseph was excellent and incredibly helpful. He assisted me over the phone with placing my order and made the whole process easy and smooth from start to finish. Great customer service. A real credit to Charles Tyrwhitt Marlow branch
• PA

  Peter Ainsworth

  May 13, 2018
  5.0
  Very friendly and very helpful