Tommy Hilfiger is one of the world’s leading designer lifestyle brands and is internationally recognized for celebrating the essence of classic American cool style, featuring preppy with a twist designs. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the Tommy Hilfiger and Tommy Jeans brands, with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men’s, women’s and kids’ sportswear, denim, accessories, and footwear.
Amazing service from Valentina, she helped us out a lot, choosing our shoes, she fabulous,
Thank you so much!!
TA
truth always
Mar 22, 2025
1.0
I had a very disappointing experience at the Tommy Hilfiger store in Battersea Power Station in London yesterday. Upon entering the store, my partner and I were completely ignored by the staff. Instead of greeting us or offering assistance, the two male staff members simply looked at us and continued their conversation, making us feel unwelcome and unvalued as customers. It was an unpleasant and unprofessional experience that does not reflect well on the Tommy Hilfiger brand. Unfortunately, due to this poor service, I will not be returning to this store, nor will I be recommending it to my family and friends. I hope the management addresses this issue, as such behaviour should not be tolerated in a premium retail setting.
TC
Tom Cap
Jul 9, 2023
1.0
I’m very disappointed with the service provided at the Battersea power station shop.
I have been very loyal customer with this brand for more than 10 years. I haven’t got any issue with product quality so far.
In early May 2023 I have purchased in the different shop Tommy shoes.
( shop outside of London).
Unfortunately the one of the shoe due to lack of quality been faulty start cracking fabric at the top. photos attached !
On Saturday 8th July I have visited my local Battersea power station store in the order to resolve this issue with faulty shoes. I have spoken with manger and been advised I have to contact the customer service ( tel number provided). I made a call while in the shop then I have been advice I have to send via email photos of the shoes and proof of purchase. And then after exchanging number of email I have been advice to contact point of purchase. Witch I wasn’t willing to drive for 2 hours to see this shop.
Anyway I have visited other store in London and issue was resolve at point of the visit no questions asked. Clearly 2 months shoes shouldn’t looks like that.
So I’m very disappointed with the staff at the Battersea power station shop or they lack of training or just lazy. ???
I’ll leave that to you to decided.
What type of brand is Tommy Hilfiger and what style does it represent?
Tommy Hilfiger is a leading designer lifestyle brand internationally recognized for classic American cool style with preppy designs featuring a twist.
Where is the Tommy Hilfiger store located in London?
The store is located at Battersea Power Station, Unit GF 012B, London, SW11 8AH, UK.
What are the standard opening hours for Tommy Hilfiger at Battersea Power Station?
The store is open from 10:00 to 20:00 Monday through Saturday, and from 12:00 to 18:00 on Sundays.
Does Tommy Hilfiger offer pickup or delivery services at this location?
Pickup services are not offered at the Battersea Power Station Tommy Hilfiger store.
What payment options are accepted at the Tommy Hilfiger Battersea Power Station store?
The store accepts various payment methods including Alipay, American Express, Android Pay, Apple Pay, Cash, Klarna, Maestro, Mastercard, UnionPay, Visa, and VPay.
How can customers contact the Tommy Hilfiger store in Battersea Power Station?
Customers can reach the store by phone at +442033437395 or email at thstore.london.battersea@tommy.com.
Where can I shop online for Tommy Hilfiger products from this location?
You can shop online through their website at https://uk.tommy.com/store/london/battersea-power-station-aq56.
What nearby fashion stores can I visit along with Tommy Hilfiger at Battersea Power Station?
Nearby fashion stores include Superdry™, Ralph Lauren Battersea Power Station, Bimba Y Lola, and Lululemon, providing a variety of clothing and accessories options.
Are there any nearby places to grab food or drinks when visiting Tommy Hilfiger at Battersea Power Station?
Yes, you can visit Poke House - Battersea Power Station for Hawaiian cuisine, Bread Street Kitchen & Bar for dining and drinks, and Manna - Smash Burgers for burgers and casual dining.
What other services or shops are nearby that might interest Tommy Hilfiger customers?
Nearby you’ll find beauty and wellness at Rituals, eyewear and optometry services at Ace & Tate, plus rental services at The Engine Room, allowing customers to combine shopping with other needs.
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