Location.com logo
Brand Certified

New Look

3.9
(276 reviews)

Business Details

St Nicholas Way, Sutton, London,
SM1 1AY, United Kingdom
+44 2087 220270
http://www.newlook.com/uk/store/1985

About

Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

New Look
St Nicholas Way, Sutton, London,
SM1 1AY, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:30 AM - 4:30 PM

Reviews

3.9
276 reviews
5 stars
115
4 stars
73
3 stars
60
2 stars
12
1 star
16
  • SG
    Sara Guirey
    Feb 2, 2026
    5.0
    My daughter Dolly (who is 5) and I visited the Sutton store yesterday, and I wanted to share some very positive feedback. Ellie became my daughter’s personal shopper and went above and beyond to help her find exactly what she was looking for. She was kind, and truly made the experience special for my little girl. Ellie was amazing, and my daughter left the store extremely happy. I just wanted to make sure her efforts were recognised. Thank you for such wonderful customer service. Ellie you are a superstar
  • LM
    Linda M
    Jan 19, 2019
    5.0
    Great store for me and my girls! A good range of clothing and shoes in the Sutton store and lovely staff who always seem to have a spring in their step!

Frequently Asked Questions About New Look

What is your returns policy?

Returning an unwanted item? We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple: -You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online). -Items must be unworn and in their original condition. -Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). -All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated). Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

What is New Look's returns policy?

You can return any item within 28 days in its original, unworn condition, with proof of purchase. Refunds are issued to the original payment method. For full details, visit New Look's Help Centre.

Brand Certified Facts from New Look

This information is certified by New Look and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: