Not happy at all with the experience with Calvin Klein at Battersea 🙄
As per the long receipt I got from the store, I got charged with my Visa and Mastercard accounts. The cashier claimed that I will get the refund in my Visa within 24 hours even if she did not process anything at that time, which never happened. I phoned them and spoke to Lorenzo he wanted me to go back to the store to get a refund, honestly a hassle. I did not have time to go back sooner as I was sick.
I got back yesterday, only to be told that I was only charged once with my Mastercard. Like how? when both of my accounts got the charge.
More over, I have to dispute the charge with my Visa account and have my card replaced 😮💨
If there is a negative star rating I would definitely give it to this store 😑
HM
hajrah malik
Feb 14, 2026
5.0
Solona served us (hope I have the name right, she is a Nepalese girl) - a lovely, happy and sweet girl who gave us so much positivity and excellent customer service to myself and my husband! She was absolutely fantastic! Esp around the end of the day on Valentine’s Day! She was so chatty and patient, thank you for helping and assisting us ♥️
AI
A M iPad
Feb 11, 2026
5.0
Lorenzo is a an amazing guy. So helpful and kind. I had a issue with a product and instead of giving me attitude he used professionalism and sorted my issue, Resulting in selling me two more of the same items, now that is what you call good skills, extremely rare in this day and age. So CK well done for having guys like this in your store especially Battersea which is mostly a dead venue…
FC
Fifty Cent
Feb 11, 2026
5.0
Normal experience
MR
M Razzaq
Feb 4, 2026
5.0
Isabel provided very pleasant and professional customer service. Thanks for your help today with made the experience much better.
What type of products does Calvin Klein London Battersea Power Station offer?
Calvin Klein offers modern, minimal underwear and denim designed for everyday comfort and style for everyone.
What are the opening hours for Calvin Klein at Battersea Power Station?
The store is open Monday to Saturday from 10:00 to 20:00, and on Sunday from 12:00 to 18:00. Holiday hours may vary.
Does Calvin Klein Battersea Power Station provide in-store pickup or delivery services?
Yes, Calvin Klein offers in-store pickup services.
What payment options are accepted at Calvin Klein London Battersea Power Station?
The store accepts various payment methods including Alipay, American Express, Apple Pay, Cash, Klarna, Mastercard, Visa, and WeChat Pay among others.
Where is Calvin Klein located in London?
Calvin Klein is located at Unit 055 Turbine Hall Battersea Power Station, Unit G 012A, London, SW11 8BU, UK.
How can I contact Calvin Klein London Battersea Power Station?
You can contact the store by phone at +44 203 343 7400 or by email at ckstore.london.battersea@ck.com.
Are there any nearby clothing stores to Calvin Klein where I can shop?
Yes, nearby clothing stores include Tommy Hilfiger and Superdry ™, which offer additional designer and casual wear options.
What nearby dining options are available around Calvin Klein at Battersea Power Station?
Nearby restaurants include Poke House - Battersea Power Station, Bread Street Kitchen & Bar, and Manna - Smash Burgers, offering a variety of dining experiences.
Are there any nearby eyewear or optician services near Calvin Klein London?
Yes, Ace & Tate is a nearby eyewear and optician service located close to the Calvin Klein store.
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