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Brand Certified

New Look

4.0
(968 reviews)

Business Details

91-101 Lower Precinct, Coventry,
CV1 1DE, United Kingdom
+44 2476 239044
http://www.newlook.com/uk/store/1856

About

Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

New Look
91-101 Lower Precinct, Coventry,
CV1 1DE, United Kingdom

Hours

Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:30 AM - 5:00 PM
5/25/20269:30 AM - 6:00 PM

Reviews

4.0
968 reviews
5 stars
449
4 stars
266
3 stars
158
2 stars
38
1 star
57
  • AA
    Amina
    Mar 6, 2026
    5.0
    Pleasant experience at new look, delightful girl called Rosie served me on tills with beautiful manners, excellent customer service.
  • WW
    Woz Woz
    Jan 28, 2026
    1.0
    My daughter went into the store today (28.01.26) to buy a handbag and shoes around 2pm. She came out upset after a large set female member of staff with glasses really upset her. Is it a crime to try a handbag on in the changing rooms whilst also trying on shoes? As an ex retail sales trainer and SM myself, I would highly recommend that you train your staff to talk to customers with respect and encouragement to close sales and not have them leaving feeling embarrassed Infront of other members of staff and customers! She had £300 birthday money to spend so unfortunately this member of staff has lost your company a lot of money.
  • ST
    sunita tiwari
    Dec 14, 2025
    5.0
    Best workers there are sabrina and Louise- most helpful girls there ,they went out of there way to help me ❤️

Frequently Asked Questions About New Look

What is your returns policy?

Returning an unwanted item? We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple: -You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online). -Items must be unworn and in their original condition. -Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). -All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated). Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

What is New Look Coventry's returns policy?

You can return any unworn item within 28 days with a valid receipt or dispatch note. Refunds are issued to the original payment method. Items must be in original condition. For exceptions, visit their Help Centre online.

Brand Certified Facts from New Look

This information is certified by New Look and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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