Brand Certified
New Look
3.8(483 reviews)
Certified by New Look • May 24, 2026
Business Details
33A Lion Yard Shopping Centre, Cambridge,
CB2 3ET, United Kingdom
Certified by New Look • May 24, 2026
+44 1223 488450
Certified by New Look • May 24, 2026
http://www.newlook.com/uk/store/2023
Certified by New Look • May 24, 2026
About
Certified by New Look • May 24, 2026
Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by New Look • May 24, 2026
Hours
Certified by New Look • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
3.8
483 reviews
5 stars
177
4 stars
152
3 stars
95
2 stars
20
1 star
39
- AFAndreia Fonseca5 days ago5.0Had such a great experience thanks to Jaan! He was exceptionally helpful, attentive, and genuinely welcoming from the moment I walked in. His charisma and positive energy are noticeable and appreciated! It’s rare to come across customer service that feels this personal and effortless. A real credit to Jaan and thank you for making the experience fun and memorable!
- CFCharles ForresterMay 17, 20261.0Went here with my partner. The changing rooms were closed to some people but not others. When I asked why other pople were being allowed in my partner and some other shoppers were finally allowed in. No reason was given for this.
- EPEugenia PiechockiMay 17, 20261.0I kindly asked for a bag, did not receive one. I asked if the store has student discount the blonde cashier said yes and did not apply it. When I came back she was whispering with her colleagues about my request of “student discount”. Learn how to treat customers in a respectful way, at the end of the day we are paying your salary. Also, mirrors are full of dust.
- MKMeliha KMar 28, 20265.0The staff were very helpful
Frequently Asked Questions About New Look
What is your returns policy?
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What products does New Look in Cambridge offer?
New Look offers affordable, on-trend clothing and accessories for women, men, and kids, including categories like women's clothing, menswear, children's clothing, swimwear, lingerie, footwear, and accessories.
What are New Look Cambridge's opening hours?
The store is open Monday to Friday from 9:00 to 17:30, Saturday from 9:00 to 18:00, and Sunday from 11:00 to 17:00.
Where is New Look Cambridge located?
It is located at 33A Lion Yard Shopping Centre, Cambridge, CB2 3ET, United Kingdom.
What payment methods are accepted at New Look Cambridge?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, Mastercard, and Visa.
Does New Look Cambridge offer in-store pickup?
Yes, New Look Cambridge offers in-store pickup for orders.
What is New Look's return policy?
You can return any item within 28 days in its original unworn condition with a valid receipt or dispatch note. Refunds are issued to the original payment method. Items returned outside the time frame or in unsellable condition cannot be accepted.
Is New Look Cambridge wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby shopping options are available around New Look Cambridge?
Nearby, you can visit The Lion Yard Shopping Centre for a variety of shops, including Typo (stationery), Flying Tiger Copenhagen (gifts), and JD Sports (sportswear).
Are there any nearby places to eat after shopping at New Look Cambridge?
Jamaica Blue, a cafe and coffee shop, is located nearby for a relaxing meal or drink after your shopping visit.
Which nearby stores could complement a visit to New Look Cambridge for accessories and footwear?
You can check out Havaianas and Hotter Shoes for footwear, and Smiggle for fashion accessories, all located close to New Look in Lion Yard Shopping Centre.
Brand Certified Facts from New Look
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Certified May 24, 2026Yext Knowledge Graph
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