I bought a top at Blackwood store about 10 days ago they gave me digital receipt top didn’t suit went to return it couldn’t find the receipt the girl talked to me like I was stupid wanted to know the correct day I bought it I could remember I’m 70 years of age I showed her my phone that I couldn’t find it I wasn’t handing my phone over she said it’s got to be there her manner was awful in the end I said don’t worry I was walking out the shop and she was laughing at me with another collage I was so upset to be treated like that awful shop I will never go there again
Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:
-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-
What products does New Look in Blackwood offer?
New Look offers affordable, on-trend clothing and accessories for women, men, and kids, including knee high boots, dresses, coats, and more.
What are the opening hours for New Look in Blackwood?
New Look is open Monday to Wednesday from 9:00 to 17:00, Thursday to Saturday from 9:00 to 17:30, and Sunday from 11:00 to 16:00.
What is New Look's return policy?
You can return any unworn item within 28 days of receipt in its original condition with valid proof of purchase. Refunds are issued to the original payment method.
Does New Look in Blackwood offer in-store pickup?
Yes, New Look offers in-store pickup service for your convenience.
What payment methods does New Look accept?
New Look accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, Mastercard, and Visa.
Does New Look provide free Wi-Fi in-store?
Yes, New Look offers free Wi-Fi to customers while shopping in store.
Are there any convenient places to grab a coffee near New Look in Blackwood?
Yes, Costa Coffee is nearby where you can enjoy coffee and smoothies before or after your visit to New Look.
Where can I find banking services close to New Look in Blackwood?
Halifax and Lloyds Bank are nearby, offering banking and financial services conveniently close to New Look.
Are there places to eat or socialize near New Look?
Yes, nearby options include Y Coed Duon bar and pub, The New Foresters pub and restaurant, and The Westgate bar.
Can I find other clothing stores near New Look in Blackwood?
Yes, nearby clothing stores include Peacocks, Select Fashion, Bonmarche, and Shoe Zone for additional shopping options.
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