Question 1

What is your returns policy?

Accepted Answer

Returning an unwanted item?

We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple:

-You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).

-Items must be unworn and in their original condition.
-Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). 
-All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).

Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

Question 2

What are the store hours for New Look in Telford Shopping Centre?

Accepted Answer

New Look in Telford Shopping Centre is open Monday to Saturday from 9:00 AM to 6:00 PM, Thursday until 8:00 PM, and Sunday from 10:30 AM to 4:30 PM. Holiday hours vary, so check in advance.

Question 3

Where is New Look located in Telford?

Accepted Answer

New Look is located at The Link, Telford Shopping Centre, Unit MSU2, Telford, TF3 4BX, UK.

Question 4

What payment methods are accepted at New Look in Telford?

Accepted Answer

New Look accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Maestro, MasterCard, and Visa payments.

Question 5

Does New Look offer in-store pickup and delivery services?

Accepted Answer

Yes, New Look offers in-store pickup and same-day delivery services at the Telford location.

Question 6

What is New Look's returns policy?

Accepted Answer

You can return any item within 28 days if unworn and in original condition, with a valid receipt or dispatch note. Refunds are issued to the original payment method. Some exceptions apply; see their Help Centre for details.

Question 7

Is New Look accessible for wheelchair users?

Accepted Answer

Yes, New Look in Telford offers wheelchair accessible entrances and parking for customers.

Question 8

What types of clothing and products does New Look offer?

Accepted Answer

New Look offers affordable, on-trend clothing and accessories for women, men, and children, including dresses, boots, coats, lingerie, swimwear, and fashion accessories.

Question 9

Which popular stores are located near New Look in Telford Shopping Centre?

Accepted Answer

Nearby stores include Miss Selfridge, JD Sports, Ernest Jones jewelry, Clarks shoe store, and Debenhams department store, providing a variety of shopping options around New Look.

Question 10

Are there nearby dining options close to New Look in Telford?

Accepted Answer

Yes, nearby dining options include Fuel Juice Bar, Jamaica Blue Telford café, Planet Doughnut bakery, Bubble CiTea Telford tea room, and Costa Coffee for refreshments and snacks.

Question 11

What entertainment or recreational venues are near New Look in Telford Shopping Centre?

Accepted Answer

Entertainment venues nearby include Flip Out Telford gym, Putt Putt Social Telford amusement park and bar, as well as The HMV Shop for music and DVDs.

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