TK Maxx

Reviews

• KC

  Ken Co

  May 14, 2026
  5.0
  Great shop, you have to have a fair idea of what your looking at. Sometimes bargains sometimes not. Wonderful selection of just about everything.
• GG

  Gena Yves (Gemma)

  Feb 24, 2026
  5.0
  Grabbed a few clothes to the fitting room to try - I was so lucky I met a gorgeous lady named Elvira who was working at the room earlier today - she did provided excellent services at the room and her fashion sense is really something to admire - glad that TKMAXX is having such a helpful staff and she surely deserves a credit!
• NL

  Naomi lee

  Dec 3, 2025
  1.0
  I'd have just made a formal complaint about repeatedly being followed around TK Maxx Epsom store. I am being profiled as a thief despite having shopped in TK Maxx my whole life and spent lot's of money there. I have previously complained about this before and was given a voucher - so it is not a new problem. I can see it also has been reported by other people in these reviews too. I'm not happy, it makes me feel uncomfortable and is borderline harassment given how often it happens to me. It's my favourite shop but I think this is the last time I will visit there as I've had enough now.
• AF

  Ahmed Faalzada

  Dec 1, 2025
  5.0
  T.K. MAXX in Epsom is a large store with a wide variety of items to choose from. The prices are reasonable, and the shop is usually quite busy, which shows how popular it is. Overall, it’s a great place to find good deals and plenty of options.
• AJ

  Anastasia Jensen

  Jun 2, 2023
  1.0
  Its a reasonable expectation that at the very least the manager of the store would know The Consumer Protection Act 2015 and not blatantly disregard customers statutory right to a refund. 4 items was delivered, I returned a wrongly sent item and an item delivered broken and asked for a refund for the delivery charge in accordance with my consumer rights. The manager wrongly stated that even though TK MAXX had delivered not only a wrong item but also broken another thereby not providing the safe delivery of items ordered and of no account of the inconvenience caused, a refund was only due if I returned ALL the items in the order because that is "company policy" When I showed her the Consumer protection Act she got defensive, rude and made false accusations about the item that was wrongly delivered, insinuating I was bringing something else back and when I was forced to show her my order note on my phone she stated knickers was a reasonable substitute for strings!? The store manager is in breach of s.9 of the Consumer Protection Act as goods must be of satisfactory quality, free from defects and in accordance with s.11 as described In accordance with s. 20 Right to Reject clause (8) The trader must bear the reasonable costs of returning as this is an online purchase delivered to the consumer Any attempts to impose "company policy" of requiring every item in the order to be returned is irrelevant and amounts to an unfair contract term Awful experience! I would fire this person as the store has otherwise had lovely staff for years!

Frequently Asked Questions About TK Maxx