Certified by Robert Gatward Jewellers • May 24, 2026
Watch StoreJewelry StoreWatch Repair ServiceJewelerWedding JewelryJewelry Repair Service
Located in the heart of the Buttermarket, our Ipswich store is well-known throughout the Suffolk area for our outstanding customer service and providing a friendly, relaxed shopping environment. We offer an exquisite collection of luxury diamond jewellery for all occasions, including engagement and wedding rings, and our team is dedicated to helping you find or create your perfect piece. We are very proud to be an Official Rolex Retailer, allowed to showcase and sell Rolex watches. Other watch brands that we are excited to offer you include Tudor, OMEGA, Breitling, TAG Heuer, Longines and Gucci.
Details
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Location
Certified by Robert Gatward Jewellers • May 24, 2026
Certified by Robert Gatward Jewellers • May 24, 2026
MondayClosed
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 5:00 PM
SundayClosed
Reviews
4.9
153 reviews
5 stars
144
4 stars
4
3 stars2
2 stars1
1 star2
SA
Sadi A
May 12, 2026
5.0
Personalised considerate service. Did not disappoint.
I had great fun being introduced to the world of watches
JR
Jack Richardson
May 7, 2026
5.0
Extremely impressive with the service, I would go over 5 stars if I could. I went in to ask for help with taking some links off my watch bought elsewhere, the staff helped me in noticing an issue with the watch (not purchased from here) offered extensive help even though it was a problem caused by elsewhere. Very welcoming, chatty, knowledgeable and overall impeccable service!
DC
David Carr
Apr 14, 2026
5.0
I was bowled over by the friendly professional service of the whole team..
A special mention for Sharon who sorted both my purchases and let me know as soon as they arrived.
Always a super smooth transaction and I will definitely come here for my next Tag watch.
KB
Kevin Butler
Apr 8, 2026
5.0
Always a great experience purchasing items with the help of the wonderful staff at the ipswich branch. They always go that extra mile to help ensure you're 100% happy with purchase. . Will certainly be returning. .
JD
Jack D
Mar 3, 2026
5.0
After having long standing registrations since 2019 and previous repour with Sean (now retired). Lee and Archie have looked after me since, they have been absolutely fantastic to say the least! Responsive to calls, emails and instore appointments (even at last minute notice), their communication is seamless and I really could not fault them. Their professionalism, passion and knowledge for horology is excellent. Lee was able to make my patient wait well worth it and let me know one of my desired timepieces had become available. The whole experience was superb, Lee kindly talked me through the aspects of the watch including winding, time and date setting, clasp adjustment and general watch care. I am truly greatful and appreciative for being able to purchase such a fantastic timepiece and I look forward to being a loyal customer acquiring future watch and jewellery items with you. I highly recommend to all!!!
On an additional note, it’s great to see such a genuine team in store including the kind ladies who are always so welcoming and hospitable on my visits, always offering tea / coffee / refreshments.
Frequently Asked Questions About Robert Gatward Jewellers
Where is Robert Gatward Jewellers located in Ipswich?
Robert Gatward Jewellers is located at 37-41 Buttermarket, Ipswich, Suffolk, IP1 1BH, UK.
What are the opening hours of the Ipswich store?
The store is open Tuesday to Saturday from 09:30 to 17:00 and closed on Sundays and Mondays.
What types of products does Robert Gatward Jewellers offer?
They offer a luxury collection of diamond jewellery including engagement and wedding rings, as well as a range of watches from brands like Rolex, Tudor, OMEGA, Breitling, TAG Heuer, Longines, and Gucci.
Is Robert Gatward Jewellers an official retailer for any watch brands?
Yes, they are an Official Rolex Retailer authorized to showcase and sell Rolex watches.
Does Robert Gatward Jewellers offer in-store shopping and pickup options?
Yes, they have in-store shopping and in-store pickup available for customers.
What payment methods are accepted at Robert Gatward Jewellers?
They accept debit cards and mobile NFC payments; cash-only is not required.
Is Robert Gatward Jewellers welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers and is a transgender safe space.
What cafes or places to eat are near Robert Gatward Jewellers in Ipswich?
Nearby cafes include Blends Cafe, eatbageluk, St Lawrence Café, and Whittard of Chelsea tea room, providing good spots to relax before or after your visit.
Which nearby shops could customers visit along with Robert Gatward Jewellers?
Customers might also visit clothing stores like Wallis, Burton, Jack Wills, and The Edinburgh Woollen Mill, as well as specialty shops like Memorable Cheeses Delicatessen and Ipswich Books & Music.
Are there any nearby services or attractions close to Robert Gatward Jewellers to explore?
Yes, nearby services include Timpson for shoe repair, Boots Opticians for eyewear, and the historic St Lawrence Church is also nearby for visitors interested in local architecture.
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