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New Look South Shields Store
Brand Certified

New Look

4.1
(24 reviews)

Business Details

+44 1914 546165
http://www.newlook.com/uk/store/1496

About

Women's Clothing ShopJeansLingerie ShopPlus Size Clothing ShopSwimwear ShopChildren's Clothing ShopFashion Accessories ShopShoe ShopNew Look
Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

New Look
Unit 87, 49 / 61 King Street, South Shields, STY
NE33 1DH, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday11:00 AM - 4:00 PM

Reviews

4.1
24 reviews
5 stars
15
4 stars
4
3 stars
1
2 stars
0
1 star
4
  • SH
    Sonya Harbertson
    Aug 18, 2026
    1.0
    So unhelpful yesterday when I couldn’t get into app and found it difficult to work the app.
  • HG
    halema Greaves
    Jan 4, 2025
    5.0
    Love the South Shields store. I’d be lost without the manager dressing me for my going out occasions.
  • JR
    Joyce Redpath
    Jan 20, 2023
    5.0
    I love shopping at new look the staff are amazing always there to help you can't wait for the summer to wear my new dresses thanks new look 😊
  • SF
    Samantha Ferguson
    May 17, 2022
    5.0
    Very good customer service very friendly and helpful

Frequently Asked Questions About New Look

What is your returns policy?

Returning an unwanted item? We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns simple: -You can return any item within 28 days, including sale items or items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online). -Items must be unworn and in their original condition. -Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). -All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated). Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. For a full list of refund exceptions, visit our Help Centre for more info: https://help-uk.newlook.com/hc/en-gb/articles/360015244592-What-is-your-returns-policy-

What is the returns policy at New Look South Shields?

You can return any item within 28 days from purchase or receipt date, unworn and in original condition, with valid proof of purchase. Refunds go to the original payment method.

Brand Certified Facts from New Look

This information is certified by New Look and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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